Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with several customers expressing frustration over having to return to the restaurant.
Food Quality
While some customers enjoyed the food, there were numerous reports of items being stale, overcooked, or not prepared fresh, impacting overall satisfaction.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and drink machines, which detracted from the dining experience.
Staffing Issues
Customers noted that the location is often understaffed, leading to long wait times and chaotic service.
KF
Kia W. Franklin
Nov 6, 2025
4.0
My appreciation for Bojangles is increasing. At 11am on a weekday, most places of likeness has changed over to lunch. I was happy to have been able to order what my tummy desired. The food was hot and the service was good. Had to wait in a long drive thru line because the inside was under construction but I feel it helped the staff to focus and attend the patrons in a timely manner.
TD
Thomas Dodd
Oct 28, 2025
3.0
It was decent
AD
alisa dixon
Oct 28, 2025
1.0
I ordered two sausage biscuits, one chicken filet biscuit, and one country ham biscuit. I asked for all biscuits to be fresh, but the person at the speaker replied rudely, saying, “All the biscuits are fresh.” When I got to the window, I checked three of them and they were fresh, so I assumed the ham biscuit was too. After leaving and stopping at Dunkin’, my mom opened her biscuit and it was not fresh. We went back to let them know.
At the window, we spoke with Moe, who said she was the manager, and another employee named Aerie. Aerie was polite and ready to help by making a fresh biscuit, but Moe was very rude, argumentative, and aggressive. She asked, “How long you been gone though?” I told her about four minutes, which I verified on my phone. I explained that shouldn’t matter since I requested fresh biscuits from the start. Instead of fixing the issue, Moe closed the window in our faces. Her behavior was unprofessional and made us feel uncomfortable and almost afraid due to her aggressiveness. This is unacceptable customer service.
BW
Brandon Wiggins
Oct 15, 2025
5.0
Best Bojangles location in the city and I get great customer service whenever I’m there… I personally think Maurice deserves a raise because from my experience he does an excellent job… Great Job!
RB
Renne Brown
Sep 24, 2025
5.0
Stopped in Grovetown, Ga traveling back fron Griffin,GA to get a few boxes of chicken meals. Tried the Sweet potato pie; it was yummy. The cinnamon was the added ingredient to make this warm treat delicious. 👍🏾👍🏾
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.
What are Bojangles' dining hours?
Bojangles is open Monday through Saturday from 5:00 AM to 10:00 PM and on Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers both takeout and delivery services to its customers.
What payment options are accepted at Bojangles?
Bojangles accepts payment by cash, Mastercard, Visa, and travelers checks.
Does Bojangles have a drive-through and seating area?
Yes, Bojangles has a drive-through as well as seating available for dine-in customers.
Is the Bojangles location in Grovetown family-friendly?
Yes, Bojangles welcomes families and offers a children's menu to accommodate younger guests.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their app available on both the Apple App Store and Google Play Store.
Are there any nearby places where I can grab a coffee before visiting Bojangles?
Yes, Circle K, a convenience store and coffee shop, is located nearby where you can grab coffee before enjoying your meal at Bojangles.
What nearby grocery stores can I visit along with Bojangles?
Tienda Latina Colmex, a supermarket and grocery store, is near Bojangles, so you can combine your visit for dining and grocery shopping.
Are there any nearby entertainment or relaxation spots around Bojangles?
Yes, nearby places include nail salons like Fancy Nails and The Nail Clinic where you can relax, as well as Tippy Cakes Bakery if you're in the mood for dessert after your meal.