Arby's

Reviews

• VV

  Vanessa

  3 days ago
  1.0
  This store is an absolute joke!!! They have no idea what they are doing, they can't get an order right if they tried, they are great at giving you what you didn't order then arguing with you that they gave you the right thing. Save your time, money and nerves and just go to KFC or Culver's next door. This place literally just has warm bodies that show up to collect a paycheck but not perform any kind of job! Hopefully they shut it down and open a place you can actually get service and what you ordered. I've had more than a few horrible experiences here. The girl running around with the napkin on the side of her head (if you have been to this location you know exactly who I'm speaking of) has the nastiest attitude and should not be dealing with the public. EVERY HORRIBLE EXPERIENCE HAS HAD A COMMON FACTOR AND ITS NAPKIN HEAD. ARBYS SHOULD SERIOUSLY LOOK INTO GETTING RID OF HER.
• CG

  Cheryl Green

  Jan 23, 2026
  5.0
  😋 😋 😋
• EF

  Ellika Fallen

  Jan 5, 2026
  1.0
  I don't know how there are any good reviews for this particular Arby's, I honestly think the most recent good reviews are from people who have gotten very lucky with the service they got at that particular time. I live 10 minutes down the road from this Arby's and have given them so many chances and each time me or my husband have been very disappointed with their employees, the service is terrible, they mess orders up often. You ask for it to be corrected you get additudes or hardly any response from the employees, not even an apology! Most of the time the employees act as if they hate their jobs no one ever seems to be in a good mood and acts super friendly or sounds happy to serve you. I will admit the service seems to be a little better during the day time around lunch hours. my husband and I havd mostly come to this Arby's for dinner and the service is so bad in the late afternoons. They always forget sauces or mess something up! People your jobs are not that difficult especially if it's obviously not busy no one should be messing up any orders! Double check the bags before they go out to the customers and stop overfilling the bags! Use more then one bag if you must, We have had bags break on us because they try to put too much into one bag. Doing this makes it difficult for the customer to check the bags before leaving the driveway to make sure everything is in the bag! Please do better or get better management to handle the employees. It's sad because a lot of the times at fast food places their is no manager to talk to about these issues or if there is a manager available they are just as bad! You can call the corporate lines for complaints and you will get automated responses and they send you coupons that's it! I don't think anyone higher up ever calls or visiting these places with bad reviews and does anything to fix it! I refuse to believe it when nothing has changed for so very long.
• TT

  Trey T

  Jan 2, 2026
  1.0
  Garbage, spend your money somewhere else. Food was cold, all of the condiments had honey or something sticky spilled all over them, the fries taste like they made them last week, kept them behind the fridge and the reheated them for my order. Zero customer service and so over priced. 👎👎
• MS

  Mal Spence

  Dec 31, 2025
  2.0
  The wait is always long, it would be worth it if the wait if the employees were not rude. I’ve been here once eating personally and I wouldn’t go back to this location. I drive DoorDash regularly so I go in there often and still the employees are always rude and they often ignore customers. If your wanting good customer service, this is not the place.