McDonald's

3.1
1753 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1605 N Expy, Griffin, GA
30223, United States

Hours

Reviews

3.1
1,753 reviews
5 stars
460
4 stars
312
3 stars
334
2 stars
194
1 star
453

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised individual staff members while others reported rudeness and unprofessional behavior.

Food Quality

Frequent complaints about cold, incorrect, or poorly prepared food, including issues with missing items and unsatisfactory taste.

Wait Times

Long wait times reported consistently, especially in drive-thru, with some customers experiencing delays of over an hour.

Order Accuracy

Numerous instances of incorrect orders and missing items, leading to frustration among customers.

Cleanliness

Some customers noted cleanliness in restrooms, but overall cleanliness and food handling practices were questioned.
  • SW
    Skylor Ward
    Nov 16, 2025
    1.0
    I went in about 7 o’clock no other customers were there I ordered one six piece meal and when I asked for my drink after 5 people asked what I was waiting on they got an attitude and handed me a small I made a point to say something and they started screaming at us all because I asked for them to do there job right
  • DN
    Denean Nicholson
    Nov 15, 2025
    4.0
    Slow and order wasn't right
  • JK
    Jamie King
    Nov 7, 2025
    1.0
    Let's just say I will NEVER GO BACK TO THIS MCDONALD'S. The cashier service was extremely poor. I waited 15 minutes just for the cashier to acknowledge I was there. The food was cold. The drive thru was backed up & extremely slow. I got inside and it was just as slow. Very disappointing.
  • PM
    Pamela Moreland
    Nov 1, 2025
    3.0
    Drive-thru was extremely slow and bun with a bit stale, fries were not hot.
  • AM
    Alan McKenzie
    Oct 25, 2025
    5.0
    A BIG thank you for the excellent customer service I received from Ms. Lynn (Manager) for helping me with my order. She assisted me with my order after I ordered the wrong thing. She didn't get upset, she didn't have a bad attitude. I appreciate that! FIVE STAR SERVICE!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Griffin, GA?

McDonald's in Griffin, GA is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 1605 N Expy offers a drive-through service that's open 24/7.