McDonald's

3.2
1421 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1636 Hwy 19, Griffin, GA
30223, United States

Hours

Reviews

3.2
1,421 reviews
5 stars
403
4 stars
271
3 stars
255
2 stars
146
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.

Staff Attitude

Many reviews highlighted rude and unhelpful staff, with a lack of basic customer service skills.

Food Quality

Customers frequently complained about cold, improperly prepared food and missing items from their orders.

Management Issues

Several reviews indicated poor management and operational standards, leading to disorganization and inefficiency.

Cleanliness

There were reports of unsanitary conditions in the restaurant, including dirty bathrooms and unwashed hands among staff.
  • BC
    Bri C
    Jan 5, 2026
    1.0
    This place is absolutely horrible, my brother went through the drive through today and ordered 4 burgers, got the the window and they said, “you had two cheese burgers, and he corrected them and she said oh yeah hear you go. He got all the way home and there were still only two cheeseburgers in there. I tried calling and there phone number isn’t even right. I have a baby and he was sick,so it’s not convenient to keep getting back out all because our food wasn’t right, we just wanted our food to be right for once. This is not the first time this McDonald has done this, I’m absolutely disappointed every time I go. But it’s the closest one to the house rather than having to go all the way across town.
  • MM
    M M
    Dec 30, 2025
    1.0
    You work too hard to spend your money here. They will never get your order right?And they will always have a face of not wanting to be there. There was one time you can count on mcdonald's for having a decent hot meal with the change you have in your pocket. Now it would appear , they just want the change in your pocket.
  • CJ
    Cal Jackson
    Dec 21, 2025
    1.0
    I only put one star because zero is not an option. I don’t know where to begin. This is probably the worst McDonald’s I’ve ever been to in my entire life and I’ve been here multiple times trying to give them second chances third chances and I will never go back and it’s five minutes from my house. I’d rather drive 45 minutes to another McDonald’s then go to this one they are slow the most incompetent staff I’ve ever encountered and always mess up your order no matter what.
  • RM
    Ryan McBride
    Dec 19, 2025
    1.0
    Usually don’t have a problem with McDonalds, but when it comes to false advertisement and the lack of awareness from employees then it becomes an issue. I’m not sure why the kiosk knows the advertising price and why the employee at the drive thru does not with confidence. I’m aware McDonalds doesn’t do customer service but at least acknowledge the correct advertising prices for the customers.
  • GH
    Gary Hyde
    Dec 15, 2025
    2.0
    I rarely eat at McDonald’s anymore because I get the same repetitive mistakes when they make my burger. This restaurant has done it the last 2 times I have eaten here. The previous visit the manager questioned me because I went back a couple days later however this occasion I went back with the receipt and the incorrectly prepared burger and showed them. Even though it is the closest to my house I doubt I will be eating here again. Not worth the hassle.

Frequently Asked Questions About McDonald's

What are McDonald's regular dining hours at 1636 Hwy 19, Griffin, GA?

McDonald's at 1636 Hwy 19 in Griffin, GA is open from 5:00 AM to 11:00 PM on Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-through operating hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, from 5:00 AM to midnight on Friday and Saturday, and from 6:00 AM to 11:00 PM on Sunday.