Arby's

3.9
1836 reviews
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Business Details

1612 N Expressway, Griffin, GA
30223, United States
(770) 227-5482
http://www.arbys.com/locations/us/ga/griffin/1612-n-expressway/store-1815
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1612 N Expressway, Griffin, GA
30223, United States

Hours

Reviews

3.9
1,836 reviews
5 stars
839
4 stars
456
3 stars
252
2 stars
114
1 star
175

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unprofessional behavior from staff.

Order Accuracy

Numerous reviews highlight issues with incorrect orders being served, leading to customer dissatisfaction.

Food Quality

Several customers expressed disappointment with the quality of food, mentioning cold items and poorly prepared sandwiches.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted unsanitary conditions and poor maintenance.

Staff Attitude

There are mixed reviews regarding staff attitude, with some customers praising friendly service while others reported negative interactions.
  • BB
    Bassy
    Jan 5, 2026
    1.0
    Bad attitude in the drive through and left out 4 of my sandwich’s. Do not recommended thus location
  • HB
    Heather Brown
    Dec 30, 2025
    5.0
    It was my first time visiting this location. Mr. Walter Jones was an amazing example of excellent customer service! He was very kind, patient and extremely helpful! I will definitely be returning to this location. Thank you again!
  • NH
    nick Hall
    Dec 19, 2025
    4.0
    The young lady I think her name said sam, was very nice, the food was good especially the loaded Italian I ate, the only issue I had was they were running low on tea(but it was 10pm).the tea itself had gounds so it got dumped but we enjoyed the rest of it
  • SM
    Sara Moore
    Dec 13, 2025
    1.0
    This location is absolutely awful! The customer service is absolutely ridiculous as they act like they are miserable to be working. You order food, it's wrong and when calling the location NO ONE answers the phone. I ordered a French dip sandwich and they never gave me the sauce to go with it! Who does that!? I live 30 minutes away from there and needless to say, it's not even worth the gas money to drive back out to get the sauce! I tried to call THREE TIMES and NO ONE answered the phone! I cannot stand the lack of respect for themselves as a company and the staff they hire act like they are unhappy with their job! Get it together Arby's. I like the good way too much to stop, but will NOT be back at this location
  • TM
    The Mellifestyle
    Dec 2, 2025
    5.0
    Lovely ❤️
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