Dunkin'

2.9
158 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greensboro, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1000 Salem Walk Drive, Greensboro, GA
30642, United States

Hours

Reviews

2.9
158 reviews
5 stars
59
4 stars
15
3 stars
6
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresolved complaints.

Cleanliness

Several customers praised the cleanliness of the store, noting it as one of the cleanest Dunkin' locations they have visited.

Product Quality

While some customers enjoyed the donuts and coffee, others reported issues with incorrect orders and unsatisfactory food quality.

Management Issues

Numerous reviews mentioned problems with management, including lack of training for staff and poor handling of customer complaints.

Inconsistent Experience

Customers reported varying experiences, with some having great service while others faced significant delays and issues.
  • CJ
    chelsea jones
    Nov 16, 2025
    1.0
    To be honest, this Dunkin location doesn’t even deserve one star. I went this morning to get breakfast for the family. Ordered the $6 meal deal I saw on the screen it was a bagel asked if it could be a croissant instead and she said no it’s already made. Would NOT give me a bacon egg and cheese croissant. I had to pay for another. Mind you, I was at the screen asking for that change. Not at the window. I did not order, pull around, and then ask for a change. I’d understand that. The attitude, the overall experience was horrible. Will not be back. Very very poor management. When I got back and told my dad about the experience, he told me about his the day before. He was trying to order ice cream in store. He waited around 15 min inside and no one helped him. He said ma’am can I order ice cream and he said with a poor attitude she responded you have to go to the screen and place it. She would not take his order and scoop it at the ice cream station like we have always done it all our life. Very dehumanizing. What is the world coming to? It takes $0 to be kind and a decent human. Literally grab a bowl and the scooper and say yes sir I can get you here. Not a big deal. So very sad. Dunkin, I hope you address this issue and fix this locations service ASAP.
  • GT
    Gary Taylor
    Oct 27, 2025
    1.0
    I’m a Dunkin’ fan but can’t believe my recent service. I ordered an egg and cheese sandwich but the order screen didn’t show it on an English Muffin. I questioned the employee and they said sourdough. After ordering with sourdough I pulled up the English Muffin on my phone. When I got to the window I requested the change. I was told it was already made and too bad!! Customer service is the key to business success. The customer is always right! I may never return.
  • JJ
    Jason
    Oct 18, 2025
    2.0
    The person at the drive-thru really hated there job. Very short and really didn’t want to be there. The coffee was burnt and the grilled cheese was barely warm much less toasted with melted cheese
  • PM
    patti mendez
    Oct 10, 2025
    1.0
    The manager is married to the district manager, so any complaints made will not be heard. Horrible customer service.
  • BM
    Benjamin Maddox
    Sep 7, 2025
    5.0
    I'm disappointed. Over 40 different doughnuts to choose from. AND THEY'RE ALL DELICIOUS!

Frequently Asked Questions About Dunkin'

What are the regular business hours of Dunkin' in Greensboro, GA?

Dunkin' in Greensboro is open daily from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers delivery and curbside pickup services.