Business Details
About
Mexican Restaurant
Chipotle Grayson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
248 reviews
5 stars
90
4 stars
15
3 stars
8
2 stars
21
1 star
114
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including hard rice, overly salty dishes, and small portion sizes.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of professionalism, and inadequate responses to complaints.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty food preparation areas and overall lack of cleanliness.
Portion Sizes
A consistent theme was the dissatisfaction with portion sizes, with many customers feeling they received less food than expected for the price.
Management Issues
Reviews indicated a lack of effective management, with complaints about staff training and overall operational efficiency.
- RMRegis MitchellOct 29, 20254.0I was skeptical coming to this location based on the reviews. Maybe they have revamped their team ? They have a 100 health score and the drink area appeared to be clean when I looked. The staff was friendly and informed me if the it would cost me extra for adding more of an item.
- CTCindi ToledoOct 23, 20253.0I do love Chipotle's and I don't really like to complain, but the meat serving is ridiculous. I questioned the server if that was a serving, he said yes. I asked what is the serving size and he didn't have any idea. I mean there isn't even any standard. At the end of the line I asked to speak to the manager, because it was so ridiculous. She listened and just said okay. Then turned away without even looking at me again. She didn't even try to see if maybe there was anything odd. It was over $11 and it was the smallest amount of meat. Sadly, I won't be back because it is a rip off.
- JPJuan POct 15, 20251.0Small portions Dirty kitchen Terrible customer service
- ASAnna ShepherdOct 9, 20255.0The staff here was fast and helpful. I had a pretty big order, but they were fast and everything was correct. I would definitely go out of my way to go to this location again.
- KSKatia SmithOct 5, 20255.0Great customer service and food portion!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grayson serve?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Grayson, GA?
It is located at 1860 Grayson Hwy, Gwinnett, Grayson, GA 30017, USA.
What are the operating hours of Chipotle Mexican Grill in Grayson?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill in Grayson?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Grayson have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill in Grayson?
You can reach them at +1 470-706-0116.
Are there any coffee shops near Chipotle Mexican Grill in Grayson where I could grab a drink before or after my meal?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after visiting Chipotle.
What other dining options are available near Chipotle Mexican Grill in Grayson?
Nearby dining options include Panda Express, KFC, Taco Bell, Long John Silver's, Whataburger, Nagano Japanese Steakhouse and Sushi Bar, McDonald's, Riverside Pizza, Sake Japanese Steak House & Sushi Bar, and more.
Are there any fitness centers or martial arts clubs near Chipotle Mexican Grill in Grayson?
Yes, Fit One Personal Training Facility and several martial arts clubs like Kyung Hee Martial Arts, Kyung Hee Tae Kwon Do, Choes Hapkido of Grayson, and Kickboxing Connection are nearby.
Does Chipotle Mexican Grill in Grayson uphold any special principles regarding food quality?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms with humane and sustainable practices and using 53 real ingredients without artificial additives.