Chipotle Grayson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported issues with food quality, including small portions, overcooked rice, and unappetizing flavors.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty food preparation areas and overall lack of cleanliness.
Inconsistent Experience
While some customers had positive experiences with food and service, many others reported consistent issues, suggesting a lack of reliable quality.
EV
Erica Victoria
Dec 15, 2025
1.0
Should’ve known this place was a dump when there was no line at 11:45am. All the employees were in the dining area eating. One of them actually got up to take my order. Most ingredients were at the bottom instead of filled to the rim with toppings. There were no onions and peppers. I ask them when they were going to have them? She said soon. I said I’ll wait. She immediately found the ingredients 🙄. Yet the onions and peppers were all gooey and not al dente. I was hungry but I will never go here again.
HS
Hemant Surana
Dec 13, 2025
1.0
They did not offer the Chipotle bogo offer given by the company
BG
blake george
Dec 8, 2025
5.0
Gas
JJ
Jonn23Banks
Dec 2, 2025
5.0
I love chipolte, I'd get it everyday if I could
ID
Ilya Dyachenko
Nov 26, 2025
5.0
Delicious food. It's clean. Nice music and service. I like it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Grayson serve?
Chipotle Mexican Grill offers customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Where is Chipotle Mexican Grill located in Grayson, GA?
It is located at 1860 Grayson Hwy, Gwinnett, Grayson, GA 30017, USA.
What are the operating hours of Chipotle Mexican Grill in Grayson?
Chipotle is open every day from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill in Grayson?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
Does Chipotle Mexican Grill in Grayson have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact phone number for Chipotle Mexican Grill in Grayson?
You can reach them at +1 470-706-0116.
Are there any coffee shops near Chipotle Mexican Grill in Grayson where I could grab a drink before or after my meal?
Yes, Starbucks is nearby where you can enjoy coffee or smoothies before or after visiting Chipotle.
What other dining options are available near Chipotle Mexican Grill in Grayson?
Nearby dining options include Panda Express, KFC, Taco Bell, Long John Silver's, Whataburger, Nagano Japanese Steakhouse and Sushi Bar, McDonald's, Riverside Pizza, Sake Japanese Steak House & Sushi Bar, and more.
Are there any fitness centers or martial arts clubs near Chipotle Mexican Grill in Grayson?
Yes, Fit One Personal Training Facility and several martial arts clubs like Kyung Hee Martial Arts, Kyung Hee Tae Kwon Do, Choes Hapkido of Grayson, and Kickboxing Connection are nearby.
Does Chipotle Mexican Grill in Grayson uphold any special principles regarding food quality?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing ingredients from farms with humane and sustainable practices and using 53 real ingredients without artificial additives.