Dairy Queen Grill & Chill

3.6
513 reviews
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Business Details

5004 Augusta Rd, Garden City, GA
31408-1602, United States
(912) 966-0868
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
5004 Augusta Rd, Garden City, GA
31408-1602, United States

Hours

Reviews

3.6
513 reviews
5 stars
201
4 stars
120
3 stars
69
2 stars
34
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or poorly prepared, while others praised the deliciousness of specific items like blizzards and chicken tenders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.

Cleanliness Concerns

Several customers noted unsanitary conditions, including hair found in food and a dirty dining area, raising concerns about hygiene practices.

Positive Staff Interactions

Despite the negative feedback, some customers mentioned friendly and efficient staff members who provided good service.

Pricing Perception

Many customers felt that the food was overpriced for the quality received, with some expressing disappointment over portion sizes.
  • DD
    DINI
    Oct 26, 2025
    5.0
    Incredible pulled pork and fried chicken tenders out of this world. Waitress sweet and efficient. Thumbs up!
  • LK
    L K
    Oct 24, 2025
    2.0
    10/24/25 Found a black curly hair on my chicken tender yikes is anyone wearing a hair net ? Humans beware look at your food before you eat
  • NB
    Navette Brockington
    Oct 23, 2025
    2.0
    Hate the soft serve ice cream it melts toooooo fast and also they put to many cookies in the blizzard!!
  • CA
    chris alex
    Oct 15, 2025
    3.0
    Food is ok dessert is the best thing they have
  • QR
    Queen Rree
    Sep 27, 2025
    1.0
    I ordered via uber eats and ordered chicken fingers and fries. DISGUSTED at this order the fries were under cooked!!! Like they dipped in oil them immediately too them out the chicken was Old and Tough , cold like it’s been sitting out All day. I called and a Spanish speaker started speaking Spanish, I asked for English, I tried to explain about this food he sent out and pieced together that he is the manager and no English there. Miguel claims he is a manager. He was useless and did not help. I ordered the previous week and the same food I ordered was fresh and still hot. Without customers there is NO job.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill at 5004 Augusta Rd, Garden City?

Dairy Queen Grill & Chill is open Monday to Friday from 10:30 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.

What types of food and treats are Dairy Queen Grill & Chill known for?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.