Whataburger

3.9
132 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
523 Jesse Jewell Parkway SW, Gainesville, GA
30501, United States

Hours

Reviews

3.9
132 reviews
5 stars
84
4 stars
11
3 stars
4
2 stars
7
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, with some experiencing delays of 20-45 minutes.

Food Quality

While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.

Staff Attitude

Several reviews highlighted friendly and helpful staff, though there were also mentions of poor customer service experiences.

Cleanliness

The restaurant was generally noted for being clean, contributing positively to the dining experience.

Management Issues

Some customers expressed concerns about management and staff training, suggesting a need for improvement in operations.
  • CM
    Charles Murphy
    Nov 16, 2025
    5.0
    Good afternoon ladies and gentlemen. Yesterday before the Georgia vs Texas Game I pulled into the drive thru and ordered a bacon burger meal with large onion rings and a rootbeer medium size . While pulling up to the window a occurrence was happening in the suv that had previously received their order and was waiting on thw rest of their order to be brought to them. It was quite the spectacle . The management and the young emplee handled it with aplomb and de-escalated the incident. I have been to this establishment several times now and have been very happy with the service and friendly efficient staff. Lexi especially remembers me and my predilection for a burger no cheese. 😂. The food was hot fresh and tasty, loads of condiments. The onion rings are easily the best in Gainesville. Even the rootbeer is formulated with a little bit extra bite . Perfect accompaniment to watch the BULLDOGS put on a beating on Texas. Go Dawgs and thank you Lexi for making my experience at whataburger terrific!!!
  • MA
    Megan Adams
    Nov 11, 2025
    5.0
    Food was great and came out piping hot (took about 5-6mins but def worth it), the employees were very sweet and busy cleaning the dining room. Didn’t have any issues (never usually do), would definitely come back and recommend if you are looking for a nice fresh cooked burger place. Only thing would be great is free WiFi..
  • LR
    Lori Ann Robinson
    Nov 10, 2025
    1.0
    FIFTY-SIX DOLLARS!!!! And the order is WRONG. Ordered from this location because Dawsonville had the same issue. Every. Time. We thought maybe it was just a management problem but apparently not. Ordered two double meat and cheese Whataburgers. Didn’t get doubles. The food is stone cold, fixings were incorrect also. The fries were stone cold and old… not just from being in transit. I mean as having sat for a while. The entire meal looks disgusting. Tried to call the store and no one would answer. I don’t know what has happened to this place, but it’s not the Texas icon I grew up on. This will be the last time we go there and I’ll encourage others to steer clear as well. So. Gross.
  • CT
    Cadance Turner
    Nov 9, 2025
    1.0
    My name is not Mark. Bad customer service. Wouldn’t even acknowledge us when we got to window, was just talking to her coworker. Proceeded to hand us the wrong receipt. Glad she didn’t make us pay for his order. Now waiting 20 minutes on our food. Gonna be late for church. McDonald’s is faster and better. Thanks a lot Makayla G. We will not be coming back to this location.
  • LH
    Lynn Hudson
    Nov 8, 2025
    5.0
    A friend came for a visit. We decided to go out and pick up something eat. As we drove by Whataburger she said she had heard some good things about the place but she had never eaten there. I talked her into turning the car around and driving back to Whataburger. We both ordered the #1 all the way. We both agreed it was a great choice. She agreed we had to go there again

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, and breakfast items made to order with 100% pure beef on large toasted buns.

Where is Whataburger located?

Whataburger is located at 523 Jesse Jewell Parkway SW, Gainesville, GA 30501, US.