Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Gainesville, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gainesville, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
930 reviews
5 stars
347
4 stars
180
3 stars
144
2 stars
76
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Food Quality
Several customers complained about food being cold, undercooked, or poorly prepared.
Management Issues
Numerous reviews pointed to a lack of effective management and training among staff.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was criticized by multiple customers.
- JMJeramy MilliganNov 4, 20254.0I love their potatoes wedges, but only served in the morning!
- KSKris SandersNov 1, 20251.0Wendy’s, not just this restaurant, has gone so downhill for years now. Seems like everything has shrunk 80%. Always seems dirty and everything just seemed so unclean in general. Chicken sandwich’s are so tiny, feels like their all the size of the value menu crispy chicken sandwiches. Ya know? The ones that was $1.39 years ago. Even if you get the 7 dollar ones that makes a 12 dollar combo, they give you a tiny Pattie and bun, looks like it couldnt fill up tiny lil kids. Burgers are sloppy and tiny. As a guy who grew up loving and eating Wendy’s in the 90’s and early 2000’s, know I can’t be only one who notices this?
- JSJudy SOct 6, 20251.0This is the worst place for service and food.you may want to think twice before going.i vowed never to go to that place again since the last time
- CIChristie IsaacsSep 24, 20252.0I have been going to this wendys 2-3 times a week because my grandson's want breakfast food on the way to school. However, the quality of the food has gone way down. That put so much mayonnaise on the croissants that it falls out of the side. And never get my order right. I ordered 2 egg and cheese croissants with American cheese and they give me Swiss cheese or sausage, egg and cheese. Also even if I order the same thing as the day before they charge me different. Sometimes it is 2.77 when I get 1 croissant and other times it is 4.48. And when I get a croissant and a coke it is 5.25 sometime and today it was 7.95! When I question it the staff seems to get irritated. So I am going to buy croissants at kroger and American cheese at kroger and make them at home! They will be a better quality product anyway.
- PTPhil TrueloveSep 22, 20251.0Drove 10 minutes to have a meal. Arrived at 7:45 to a locked door. A customer opened the door to let me and another customer in. The staff stated they could not take our order and the dining room was closed because they were short staffed. They are normally open till at least 10. I asked for the manager and he reiterated they were short staff and couldn't help. There were 5 staff visible which is more than I usually see at this location. The manager was counting out and closing cash drawers rather than helping serve. There was at least one more person in the back mopping the floors as if they were closing rather than taking care of customers. I guess we can all help them out with being short of staff by making them short of customers going forward, then they will not need staff at all. This is the Kroger location on Thompson Bridge Rd. I know it is hard to find good staff, but the staff and manager need to be more concerned with their customers.
Frequently Asked Questions About Wendy's
Is Thompson Bridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gainesville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gainesville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 534-2737.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Thompson Bridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Gainesville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy’s location?
The drive-through is open Monday through Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this location, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Thompson Bridge Road?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy’s?
Yes, delivery is available. You can check delivery availability and place orders through the Wendy’s app or at order.wendys.com by entering your delivery address.
How can I contact Wendy’s at 3646 Thompson Bridge Road?
You can call them directly at (770) 534-2737, provide feedback through Wendy’s Customer Care via their website or call 888-624-8140 for general questions.
Where can I find Wendy’s menu and pricing information?
Menu pricing and full menu details are available online at order.wendys.com or through the mobile app by selecting this location.
Can I find nutrition and allergen information for Wendy’s food?
Yes, nutrition and allergen information is available on Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
What nearby restaurants are close to this Wendy’s location?
Nearby dining options include Pueblos Mexican Cuisine, Burger & Shake, Little Caesars Pizza, Papa Johns Pizza, The Hickory Pig barbecue, Biscuit Barn, and Sun Garden Chinese restaurant.
What nearby amenities can help customers visit Wendy’s on Thompson Bridge Road?
The Kroger Fuel Center and Starbucks coffee shop are nearby for fuel and beverages. Additionally, a Truist ATM is close for convenient cash access.
Are there any nearby health services close to this Wendy’s?
Yes, nearby health-related services include Northeast Georgia Physicians Group OB/GYN, Blue Waters Animal Hospital, Benchmark Physical Therapy, and Orthodontic Care of Georgia.