Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Gainesville, GA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gainesville, GA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
936 reviews
5 stars
349
4 stars
180
3 stars
145
2 stars
75
1 star
187
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted extremely slow service, rude employees, and frequent order mistakes, leading to customer frustration.
Food Quality
Customers reported inconsistent food quality, including cold, undercooked, or incorrect items, with some expressing concerns about food safety.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Management Concerns
Feedback indicated a lack of effective management, with reports of untrained staff and poor customer service handling.
Mixed Experiences
While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative trends.
- WGWyatt GheeJan 4, 20261.0Really disappointed in the Service here. Food is often good! Also the earbuds that’s a total health code violation and watched them fall out of there ears…hopefully didn’t land in someone’s food. It all is just disrespectful to try to talk to someone and them have to ask you to repeat yourself 400 times because they’re listening to music. The Health Department needs to put a stop to it because obviously the manager isn’t.
- EWEthan WoodDec 14, 20251.0Extremely slow service with rude employees
- GJguy johnstonDec 11, 20255.0the best fast food
- JVJesus VargasDec 4, 20251.0To be nice this place is terrible the worst, waited in line for 45 minutes to order a salad, I went inside and no one came to the register to take my order, only two other people were inside and one had asked for a refund due to the wait, only two other the 4th of July one employee gave I guess his girlfriend food for free then started talking a fire work discount with other employees instead of taking orders so on two separate occasions, terrible service And when I drive by I see the line that looks like something from Disney World cars seem to be waiting forever to order
- KSKris SandersNov 1, 20251.0Wendy’s, not just this restaurant, has gone so downhill for years now. Seems like everything has shrunk 80%. Always seems dirty and everything just seemed so unclean in general. Chicken sandwich’s are so tiny, feels like their all the size of the value menu crispy chicken sandwiches. Ya know? The ones that was $1.39 years ago. Even if you get the 7 dollar ones that makes a 12 dollar combo, they give you a tiny Pattie and bun, looks like it couldnt fill up tiny lil kids. Burgers are sloppy and tiny. As a guy who grew up loving and eating Wendy’s in the 90’s and early 2000’s, know I can’t be only one who notices this?
Frequently Asked Questions About Wendy's
Is Thompson Bridge Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at this Wendy’s location?
The drive-through is open Monday through Thursday from 6:30 AM to 11:00 PM, Friday and Saturday from 6:30 AM to midnight, and Sunday from 7:00 AM to 11:00 PM.
Does this Wendy’s location serve breakfast?
Yes, breakfast is served at this location, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Thompson Bridge Road?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Is delivery available from this Wendy’s?
Yes, delivery is available. You can check delivery availability and place orders through the Wendy’s app or at order.wendys.com by entering your delivery address.
How can I contact Wendy’s at 3646 Thompson Bridge Road?
You can call them directly at (770) 534-2737, provide feedback through Wendy’s Customer Care via their website or call 888-624-8140 for general questions.
Where can I find Wendy’s menu and pricing information?
Menu pricing and full menu details are available online at order.wendys.com or through the mobile app by selecting this location.
Can I find nutrition and allergen information for Wendy’s food?
Yes, nutrition and allergen information is available on Wendy’s menu website, mobile app, and in-restaurant nutrition posters.
What nearby restaurants are close to this Wendy’s location?
Nearby dining options include Pueblos Mexican Cuisine, Burger & Shake, Little Caesars Pizza, Papa Johns Pizza, The Hickory Pig barbecue, Biscuit Barn, and Sun Garden Chinese restaurant.
What nearby amenities can help customers visit Wendy’s on Thompson Bridge Road?
The Kroger Fuel Center and Starbucks coffee shop are nearby for fuel and beverages. Additionally, a Truist ATM is close for convenient cash access.
Are there any nearby health services close to this Wendy’s?
Yes, nearby health-related services include Northeast Georgia Physicians Group OB/GYN, Blue Waters Animal Hospital, Benchmark Physical Therapy, and Orthodontic Care of Georgia.