Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
897 reviews
5 stars
406
4 stars
203
3 stars
113
2 stars
42
1 star
133
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty floors and bathrooms, and issues with food presentation.
Customer Service
Service quality varied significantly; some staff were friendly and efficient, while others were rude and unprofessional, particularly management.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Food quality was inconsistent; while some customers praised the taste, others reported issues with cold or improperly cooked items.
Management Issues
Several reviews highlighted poor management practices, including unprofessional behavior and lack of effective training for staff.
- LHLisia HallNov 8, 20255.0Greeting made the food taste even better got and fast!
- JRJoanna RodriguezNov 3, 20251.0Poor customer service and I believe the manager was attending me. They got my order wrong and did not apologize just took the bag away. Never apologized.
- KSKris SandersOct 23, 20252.0Idk why evertime I’ve ever ate at this location. I don’t eat Wendy’s very often, but I’ve been here maybe 7 times in last 6 years or so. It seems like every single time the restaurant is so messy and filthy. It’s so odd. Food always looks sloppy and unappealing. The customer service really depends on who’s working there that day I’m sure. Not everyone is gonna like or enjoy a fast food gig.
- JMJessy MartinezOct 8, 20252.0although the order/food/ service was fine, i could not deal with the smell inside of the place. it smelt like mildew. as soon as i walked in it punched me in the face. no exaggeration. I have no clue who mopped the floors but it smelt like they’ve been using the same mopping water over and over again. i’ve never had an issue at this location before so this surprised me. There is also mold growing behind the drink machines and it’s starting to grow on the sides of them.
- TSTrae SmithSep 3, 20251.0Food is great but, very disorganized and unprofessional when it comes to everything hiring, service, atmosphere their managers are unprofessional.
Frequently Asked Questions About Wendy's
Is Shallowford Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gainesville, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gainesville, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 718-0880.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Shallowford Wendy’s serve breakfast?
Yes, this Wendy’s location in Gainesville, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's located at 416 Shallowford Road, Gainesville, GA?
This Wendy's location is open daily from 6:30 AM to 12:30 AM.
Does this Wendy's location offer a drive-thru service?
Yes, the Wendy's at 416 Shallowford Road has a drive-thru that operates daily from 6:30 AM to 12:30 AM.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order delivery or takeout via the Wendy's app or the website order.wendys.com by selecting this location.
Is breakfast served at the Wendy's on Shallowford Road in Gainesville?
Yes, this Wendy's location serves breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 416 Shallowford Road?
You can contact this Wendy's by calling (770) 718-0880 or providing feedback via the Wendy's Contact page or Customer Satisfaction Survey online.
Are there any nearby locations where I can get coffee before or after visiting Wendy's?
Starbucks is nearby and offers coffee, making it a great place to visit before or after your meal at Wendy's.
Where can I find retail shopping options near Wendy's on Shallowford Road?
Target Store Gainesville is nearby, providing clothing and other retail products, convenient for shopping along with your Wendy's visit.
Are there banking services near the Wendy's at 416 Shallowford Road?
Yes, there is a Bank of America ATM near the Wendy's location, useful for accessing cash while visiting.
Does Wendy's at 416 Shallowford Road have fresh beef and quality food?
Wendy's is committed to serving fresh, never frozen beef and high-quality food every day at this location.