Subway

3.5
249 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gainesville Subway® Restaurant at 1260 Candler Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1260 Candler Rd, Gainesville, GA
30507, United States

Hours

Reviews

3.5
249 reviews
5 stars
90
4 stars
60
3 stars
36
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.

Food Quality

Customers reported issues with food quality, including insufficient portions and stale items, with some expressing dissatisfaction with the overall taste.

Operational Issues

Frequent complaints about the store being closed during posted hours and running out of common menu items were noted.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in service quality.

Cleanliness

Several reviews mentioned unsanitary conditions, including a dirty environment and poor hygiene practices among staff.
  • DP
    Derrick Parker
    4 days ago
    1.0
    Try to let them know how you want your sandwich and they make it how they want to don't care about customers input.
  • MP
    Michelle Patrick
    Oct 2, 2025
    1.0
    If I COULD GIVE IT A NEGATIVE REVIEW I WOULD. I placed an order online. Have the order number and what it is supposed to be. I walk in the rude little boy behind the counter says "we didn't get a ticket so I can't make it" I said I have the order number and I can tell you what it's supposed to be. He then tells me no he can't do that. He can not make it without a ticket. I can cancel my order in the app. FYI!!!! I DON'T WANT TO CANCEL IT. I WANT THE SANDWICHES THAT SAY THEY ARE READY IN THE APP FROM THIS STORE THAT I ALREADY PAID FOR!. He gets rude says to bad I can't. I will say this is when I got rude back. I said well you better give me my money back. It came out of my bank and I'm not leaving until it is back. He can't do that either. I said well better get a manager then because I am not leaving until you make my sandwiches or get my money back. He said you can stand there all night I don't care then walked in the back. So no money and no sandwich! This is not the first time I have had poor service or not sandwich but it has been a while thought we would try again! DON'T DO IT. DO NOT ORDER ON THE APP FROM HERE! You have to file a claim with the bank in order to get your money back because you can not call subway and get anyone to help with it or in the online complaint is an email and I am still waiting to hear back from the incident 4 months ago. So save your time and money.... don't buy from this subway!
  • EV
    Erik Vazquez
    Sep 9, 2025
    1.0
    A la que atiende le molestan que le comprén, no vengan a este Subway es mejor evitarse un mal dia no recomendable
  • JL
    Juan Loaiza
    Aug 14, 2025
    1.0
    The people who are there, They are rude and impolite, terrible service
  • MT
    Melody Tanner
    Jul 31, 2025
    1.0
    As others have mentioned the girl working here has attitude. Raised her voice and had a rude tone with a customer over literally nothing. Food was fine. Hate bad customer service. If you hate your job, go somewhere else!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Gainesville?

The Subway restaurant is located at 1260 Candler Rd, Hall, Gainesville, GA 30507, inside Circle K Store #2723322.

What are the operating hours of this Subway location?

The Subway is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 8:00 AM to 9:00 PM.