Subway

Reviews

• OM

  Oscar Meza

  Feb 16, 2026
  1.0
  Man reading the reviews I should’ve known lady in the front is rude as heck
• DV

  Deepak Vemula

  Jan 18, 2026
  1.0
  Very Rude staff.
• KA

  Kailasa Arun

  Jan 18, 2026
  1.0
  Terrible customer experience. Rude staff, and zero concern for customers. Extremely disappointing and unprofessional.
• DW

  David Wright

  Dec 5, 2025
  5.0
  I believe he said his name was Vert, was not only very helpful in trying to navigate issues I had with Uber eats. He saw I was at the end of my rope after some exhausting travel and repeated poor experience with them and approached in a very human way to help turn my day around in a way that gave me some leverage against my day. Thank you sir for a sense of community, even when I wasn't from yours.
• RW

  Renee Waugh

  Dec 3, 2025
  1.0
  6:30 p.m. December 3rd 2025. Subway at 1640 candler road Gainesville Georgia worst possible service imaginable! Placed an order online for tuna melt sandwiches but there's no way to indicate to make sure sandwiches are toasted. Tried calling the phone number listed where you place the order and it rings into Infinity. Get there to pick up expected toasted sandwiches. Asked The only employee on duty, if sandwiches were toasted and he told me no because it was not on the order. I explained we tried to call number listed online regarding the order and there's no answer. The employee advised this location doesn't have a phone number. The employee refused to toast the sandwiches because it's not what it says on the online order. The employee said he contacted the manager and reported that the manager said he can't toast them. I told him I wanted a refund. He said have to get a refund in the app. The order wasn't placed in the app. There's nowhere online to request a refund. The store will not give a refund nor toast the dang sandwiches. I asked for the managers contact information. The employee advised me that the manager told him not to give me her name or contact information. The employee hid in the back for 20 minutes avoiding having to provide a solution. The employee still refused to toast the sandwiches because it didn't say so on the order. I advised them that I will be contacting corporate with my complaints and registering all negative reviews in all possible places. The employee just shrugged his shoulders. So he protected his manager but his manager threw him under the bus to take the heat. Congratulations Subway and The scaredy cat spineless manager at this location for providing the most pathetic customer experience possible.

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