Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gainesville Subway® Restaurant at 1210 Thompson Bridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported rude and unprofessional behavior from staff, particularly from an employee named Jennifer, leading to a negative dining experience.
Food Quality
While some customers praised the freshness of the food, others complained about stale bread and incorrect orders, indicating inconsistency in food preparation.
Staffing Problems
Many reviews highlighted understaffing issues, resulting in long wait times and poor service during busy hours.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and unkempt staff.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing items, particularly with online and mobile orders.
LL
LILRED (LILRED)
Jan 18, 2026
5.0
Food was fresh and the lady was awesome fast service and made a sub well!!
SK
Sherry Kelley
Dec 31, 2025
1.0
Jennifer was the rudest person I have ever encountered. She seemed aggravated that we came in to begin with (we were the only customers in the store , and I now see why). I told her I had recently joined the Sub Club and asked if you just scan the code as you order. She looked at me like I was stupid and asked my husband, "Do YOU know how to use a computer?" Apparently SHE doesn't know how to use some basic manners. She appeared to be somewhat impaired by some substance. We will not be back to Subway. Thanks to Jennifer, they lost two customers today.
EK
Erik Karlson
Dec 31, 2025
1.0
I just had the rudest experience from Jennifer at this location!!! I think you need to have her drug tested! I won't be back!
JB
Jonathan Betancourt
Dec 3, 2025
1.0
Had a terrible experience as soon as I walked into the restaurant. Person working there had attitude and was very combative when taking my order and slammed my sandwich on the counter as I was about to pay. Truly unacceptable behavior.
MT
Melisia Thomas
Oct 10, 2025
4.0
The staff was friendly, and the veggies was fresh!