Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1501 Browns Bridge Rd in Gainesville, GA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unresponsive management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong pizzas, leading to frustration.
Food Quality
Feedback indicated inconsistent food quality, with complaints about undercooked pizzas, soggy wings, and overall dissatisfaction with the food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including sticky tables and a dirty parking lot.
Management Issues
Customers expressed concerns about the management's lack of accountability and failure to address ongoing service problems.
AR
Alexis Rose
Jan 2, 2026
5.0
The food is absolutely delicious! It’s cooked to order, every time we pick up our food is hot! You can tell it’s just cooked, and the service is amazing! They’re so sweet! Thank you guys so much! Have a blessed New Year! (Alexis Lewis)
BG
Beatriz Gonzalez
Jan 2, 2026
1.0
If I could write a review with 0 stars I would.
My mother is a Doordash Driver and she was at the store working. Picking up two separate orders. The employee (tall white man with a beard) was extremely rude to her. He screamed at her and did not let her pick up both orders. Not only does this have financial consequences for her, delays for your customers, but also the racism she experienced was at another level.
JUST BECAUSE SOMEONE DOES NOT SPEAK ENGLISH IT DOES NOT MEAN THAT THEY ARE LESS OF A PERSON
I know Customer Service and fast food is a hard job. I worked at a pizza place myself, but be nicer. You never know what the other person is going through in life and we are al humans trying to make a living. Don’t work at Customer Service place if you suck at the service part.
Btw I called the store to speak with a manager and no one answered my call. I hope that man has the life he deserves.
DW
Dmitri Wendorf
Jan 1, 2026
1.0
Worst Pizza Hut anywhere. Don’t even place the order. It’ll be wrong, they won’t care. Want a refund? No, forget it. We don’t care. Seriously they should just close this location.
RW
Rebecca W
Dec 31, 2025
1.0
UPDATE: (3-4 days later or more)HUGE REMINDER as to why we stopped ordering from Pizza Hut years ago. Finally got an email response from Pizza Hut. Their solution was to print out their very vague email to the manager who will “take care of it”. THATS A HUGE NO THANK YOU when they couldn’t get a single thing right.
Save yourselves the trouble of ordering from here. Management said they would “look into it and give us a response in 2-3 business days.” We ordered two pizzas, one was disgusting due to being undercooked and not fully cut. The other pizza had the wrong toppings even though the receipt they gave us had the ingredients we ordered listed on it. Would give minus 2 stars if I could. They messed up BOTH pizzas!
DL
Donna Ladd
Dec 14, 2025
1.0
Manager on duty is very rude. Poor service. I think he forgets that if it wasn't for customers that he wouldn't be in business. There is no room for rude nasty behavior in the restaurant business. Never again will I return. I also observed the Manager being hateful to a doordash driver who had attempted to pick up an order he was assigned and refused to give him the orders since there was 2 of them. Then said it would be another 20 minutes for 1 order of 1 pizza. Simply inexcusable attitude.
Where is the Pizza Hut located in Gainesville, GA?
The Pizza Hut is located at 1501 Browns Bridge Rd, Gainesville, GA 30501.
What are the operating hours for dine-in service at this Pizza Hut?
Dine-in service is available Monday to Thursday and Sunday from 11:00 AM to 10:30 PM, and on Friday and Saturday from 11:00 AM to 12:30 AM.
What are the delivery hours for this Pizza Hut location?
Delivery is available Monday to Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Can I order Pizza Hut for curbside pickup or delivery at this location?
Yes, this location offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What payment methods are accepted at this Pizza Hut?
They accept debit cards and do not require cash-only payments. However, payment by check is not accepted.
What popular menu items are available at this Pizza Hut?
You can enjoy classics like Meat Lovers® and Original Stuffed Crust® pizzas, as well as signature wings, pastas, and desserts.
Are there any pizza deals or rewards available for customers in Gainesville, GA?
Yes, customers can earn free pizza and enjoy great discounts through Hut Rewards®, available on the Pizza Hut deals page and mobile app.
What nearby places can I visit before or after enjoying Pizza Hut at Browns Bridge Rd?
You can visit Gainesville Towne Center for shopping, Golden Corral Buffet & Grill for a buffet experience, or the Donut Connection if you're looking for breakfast options nearby.
Is there a gas station close to the Pizza Hut on Browns Bridge Rd?
Yes, the Texaco Station Gainesville is nearby for convenient refueling before or after your meal.
Are there other dining options near Pizza Hut at 1501 Browns Bridge Rd?
Yes, nearby dining options include Pupuseria El Mana for Salvadoran cuisine, Hibachi Buffet for Chinese food, and Taco Bell for quick Mexican-inspired meals.