Papa Johns Pizza

Reviews

• KM

  Karen McMahan

  Dec 28, 2025
  1.0
  Nothing like ordering dinner for your family after a hard days work, driving to pick it up after waiting the ‘45’ minutes it was supposed to take to be ready, showing up at the location and being told our pizza would not be ready for more than another hour. - queued 2nd on the screen to be made and more than 5 employees in the building- how is that even possible? Were you milking the cows for the cheese??? I’m baffled … but no longer hungry because we took our business to dominos. This location needs to work on their time management and customer service- how about a notification that my order is delayed BEFORE I drive 25 minutes to pick it up!
• WD

  William D.

  Dec 28, 2025
  1.0
  Store took my order at 10:50am (opens at 10) took the money from my account kept sending me updates about its delivery and yet never came and the store its self wouldnt pick up the phone i had to get corprate involved for them to just cancle the oreder after and hour and a half of bullshit.
• JC

  Jennifer Cowan

  Dec 21, 2025
  1.0
  We have been ordering from this location since they opened and the manager has always been kind enough to deliver to us even though we are a little outside of their delivery area. I called today to place a delivery order (just like I’ve done several times before) and the young lady I spoke with said “I’m a manager who follows the rules.” Not once was I rude to her. Not only was she rude and condescending, but placed me on hold for the actual location’s manager who then told me it must have been Cleveland who delivered to us. Um, no, it was Thompson Bridge. But Cleveland will most definitely get our business from this point forward.
• EM

  Erica Martinez

  Sep 18, 2024
  5.0
  My dad told me about this location. Staff here is amazing. They provide great customer service! Jakob, the manager here is unique for a young man running this location. Whenever we have work meetings we order our pizza here!! I highly recommend this location!!
• LH

  Levi Hankins

  Jun 26, 2024
  2.0
  I am absolutely disappointed in the quality of this pizza. There is literally no toppings and about 6 inches of crust and no garlic sauce, I'm pretty sure a garlic sauce is always included. Definitely will choose the other Papa John's even if it is a hair further.

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