Papa Johns Pizza

3.6
258 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Gainesville, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gainesville pizza for any occasion. Call us for pizza delivery in Gainesville or stop by 1943 Jesse Jewell Pkwy SE for carryout to order the best pizza in Gainesville, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1943 Jesse Jewell Pkwy SE, Gainesville, GA
30501, United States

Hours

Reviews

3.6
258 reviews
5 stars
118
4 stars
45
3 stars
22
2 stars
15
1 star
58

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incomplete orders and incorrect items being delivered.

Customer Service

Feedback indicates poor customer service experiences, including rude staff and long hold times.

Food Quality

While some customers praised the pizza quality, others reported undercooked items and unsatisfactory food preparation.

Delivery Issues

Many reviews highlighted long delivery times and problems with delivery personnel.

Staffing Problems

Several customers noted that the location appears to be understaffed, leading to delays and poor service.
  • SS
    Stephanie Seabolt
    Nov 3, 2025
    2.0
    Went and order pizza for my 8 yr old little girl birthday party to be delivered came in on a friday to pay for the order then on sunday i met them half way of where her party was and the driver had to reach out to confirm i had paid but they wouldn't answer her when I called they answered so I could help the driver out. They was like who took your order i was like your manger did and then you hear him in back ground saying I don't know what she is talking about. My business will be going somewhere else if that is how you treat a paying customer
  • KC
    Kimberly Cooper
    Oct 9, 2025
    5.0
    My online order was ready on time and the pizza was hot and fresh. You should definitely choose this location. 100 A rating.
  • JD
    Jeff Darity
    Aug 3, 2025
    5.0
    It had been a while since I’ve had Papa John’s. I was pleasantly surprised at the quality.
  • JC
    Justin Colley
    Jun 27, 2025
    1.0
    Tonight was my last attempt to support this location. I'm not a hard person to please, but I can honestly say that I've never had a good experience dealing with this particular store. I don't know if it's poor management, or if their employee turn around is too quick to develop good customer service skills. I wish them the best.
  • HS
    Hunter Sunderman
    Jun 10, 2025
    1.0
    Got there on time like instructed then I was informed that they have given my 3 large pizzas away and there was no apologies given from them and I ended up needed to buy some drinks too as well and they didn’t even offer a discount or even for free for the mess up. I guess Domino’s is the only place that takes care of you and offers you deals and items for free when it’s their fault. Then we get all the pizzas here and they are all under cooked and not even sliced or cut. Don’t bother trying to contact a manager cause they’ll just leave you on hold for 15 minutes. Just save your money and Dominos is only just around the corner from their and Napoli’s is only 10 minutes away. .

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Gainesville, GA?

Delivery services are available daily from 10:00 AM to 12:00 AM, with extended hours until 1:00 AM on Fridays and Saturdays.

Can I place an order online for carryout or delivery at this Papa Johns location?

Yes, you can order online for both carryout and delivery through the Papa Johns website or app with specific links for each service.