At Papa Johns Pizza in Gainesville, GA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Gainesville pizza for any occasion. Call us for pizza delivery in Gainesville or stop by 1943 Jesse Jewell Pkwy SE for carryout to order the best pizza in Gainesville, along with breadsticks, wings, and more!
Mixed reviews on food quality, with some praising the taste while others reported undercooked or poorly made pizzas.
Customer Service
Numerous complaints about poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Delivery Issues
Many customers experienced long delivery times and problems with delivery personnel.
Staffing Problems
Reports of understaffing and inadequate training contributing to poor service experiences.
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Daniela Soto
Feb 4, 2026
5.0
I had ordered my pizzas online and they had notified me they were done with them 10 mins early and when I got there a nice young lady quickly gave them to me as soon as I gave her my order name and I was out and the food was tasty yum
MS
Mt Surplus
Jan 16, 2026
1.0
It's been a really long time since we have gotten Papa John's. The reason for that is their absolutely ridiculous delivery charge. But yesterday my wife called and order in on my way home for me to pick up. Just a medium pizza and a papadia. I don't know what has happened to Papa John's but this was absolutely the worst pizza I've had in a really really long time. Barely any cheese, barely any toppings. Ordered pepperoni and bacon. Didn't even see a single piece of bacon very little pepperonis. It was super dry. The cheese only went up to about 2 inches before the crust. The taste was abysmal. All of a sudden you realize we haven't missed a single thing in the last couple years. Absolutely an awful Pizza. I threw away exactly half of the pizza it was so bad. I remember the old days when the pizza looked like it does on tv. This pizza was an absolute embarrassment to Papa John's!!!!!
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Stephanie Seabolt
Nov 3, 2025
2.0
Went and order pizza for my 8 yr old little girl birthday party to be delivered came in on a friday to pay for the order then on sunday i met them half way of where her party was and the driver had to reach out to confirm i had paid but they wouldn't answer her when I called they answered so I could help the driver out. They was like who took your order i was like your manger did and then you hear him in back ground saying I don't know what she is talking about. My business will be going somewhere else if that is how you treat a paying customer
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Kimberly Cooper
Oct 9, 2025
5.0
My online order was ready on time and the pizza was hot and fresh. You should definitely choose this location. 100 A rating.