McDonald's

3.3
2355 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
965 Dawsonville Hwy, Gainesville, GA
30501, United States

Hours

Reviews

3.3
2,355 reviews
5 stars
799
4 stars
440
3 stars
384
2 stars
207
1 star
525

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly service while others report rudeness and long wait times.

Food Quality

Many customers complained about cold or incorrect food orders, with some expressing dissatisfaction with the freshness and taste.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty floors and tables, although some noted that the restaurant was clean.

Management Issues

There are multiple reports of poor management and staff training, leading to inconsistent service and customer dissatisfaction.

Drive-Thru Experience

The drive-thru service received significant criticism for long wait times and poor communication from staff.
  • JP
    Jason Pate
    1 day ago
    2.0
    Ordered a burger and it looked like a 2-year-old put it together. Condiments all over the place, making the burger covered. Please do better
  • BM
    Brandon Mansion
    Dec 19, 2025
    5.0
    I always love coming to McDonald's. True not all locations are equal but the two I frequent the most are top notch. Always friendly and courteous.
  • JG
    Jimmy Grier
    Dec 5, 2025
    5.0
    I went through the drive thru tonight and the two gentlemen at the windows were excellent! We had just driven up from Savannah and I was dreading going to McDonalds and waiting in line for lackluster service. These two young men were kind, courteous, and had a genuine smile on their faces and in their voices. And the food really was fast and hot. This McDonalds is excellent. They really do have it goin on!!
  • EE
    Eliya
    Nov 21, 2025
    5.0
    Staff is so friendly!
  • WA
    Whitney Arrowood
    Nov 7, 2025
    1.0
    Drive thru staff are rude. I was not aware that I could only do 2 in drive thru and I had 3, so instead of getting two of them and having to go back around just for one more (8 cars behind me), I asked if I could come in to get them instead? Lady said I could, kind of with a rude tone. I understand I was going to have to wait a little longer for my third, but I was not waiting behind 8 other cars. What’s the point in ordering ahead if it wouldn’t be ready when I get there? Went inside, gentleman at the register was nice and tried his best to help, after asking the drive thru employees to help us. Multiple times drive thru employees walked by us (empty handed), and didn’t offer to help us once. One lady proceeded to give us a smug smile and walk by us and then back to the drive thru for no reason. I wasn’t rude, I was very nice and understanding. I could imagine a rude response if I was also rude, trust me I get it. Just wanted to share with others so they would also be aware. Thanks for coming to my ted talk, rant over.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 965 Dawsonville Hwy, Gainesville, GA?

McDonald's at 965 Dawsonville Hwy, Gainesville, GA is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, this McDonald's location has a drive-thru that operates 24 hours daily.