Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was not clean, with sticky floors and dirty tables.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others reported negative interactions with employees.
Convenience
Despite the issues, some customers appreciated the location's convenience and quick service during peak hours.
CA
Carlosarmando alcarazmendoza
Nov 12, 2025
1.0
Pésimo serbisio no te atienden asta que les da la gana nomas estan platicando y riendo no vuelvo a este lugar
WA
Whitney Arrowood
Nov 7, 2025
1.0
Drive thru staff are rude. I was not aware that I could only do 2 in drive thru and I had 3, so instead of getting two of them and having to go back around just for one more (8 cars behind me), I asked if I could come in to get them instead? Lady said I could, kind of with a rude tone. I understand I was going to have to wait a little longer for my third, but I was not waiting behind 8 other cars. What’s the point in ordering ahead if it wouldn’t be ready when I get there? Went inside, gentleman at the register was nice and tried his best to help, after asking the drive thru employees to help us. Multiple times drive thru employees walked by us (empty handed), and didn’t offer to help us once. One lady proceeded to give us a smug smile and walk by us and then back to the drive thru for no reason. I wasn’t rude, I was very nice and understanding. I could imagine a rude response if I was also rude, trust me I get it. Just wanted to share with others so they would also be aware. Thanks for coming to my ted talk, rant over.
TP
tristan powell
Oct 30, 2025
1.0
Do NOT go to this location. On my way to work I sat at the speaker of the drive thru for 9 minutes from 9:05 to 9:14 am while three vehicles were processed through on the opposite drive thru speaker.
Had I gone to literally any other venue this morning, I would have had breakfast. The service here is by far the worst service in Gainesville.
AC
Adonis Castellanos
Oct 20, 2025
3.0
Macdonalds owners, tell your employees to add lettuce and tomatoes to all hamburgers and ketchup too. In the picture shows that comes with everything. Customers satisfaction its more important than being stingy.
EA
Erwin Aburto
Oct 20, 2025
5.0
McDonald's always will be a good alternative for me:
It's conveniently located.
Spacious parking lot.
Reasonable menu prices.
Very good coffee.
Good variety of choices.
Well illuminated and clean.
Bathrooms in good condition.
Building looks like new.
Self service screens.
What are the operating hours of McDonald's at 965 Dawsonville Hwy, Gainesville, GA?
McDonald's at 965 Dawsonville Hwy, Gainesville, GA is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru and what are its hours?
Yes, this McDonald's location has a drive-thru that operates 24 hours daily.
What types of services are available at this McDonald's for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food for delivery online from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa payment methods.
Where can I view the full menu for this McDonald's location?
The full menu can be viewed online at McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
Are there any nearby dining options close to McDonald's at 965 Dawsonville Hwy?
Yes, nearby dining options include Atlanta Bread Gainesville (cafe and bakery), First Watch (breakfast and brunch restaurant), Texas Roadhouse (steakhouse), Crumbl - Gainesville (desserts), Riverside Pizza (pizza restaurant), and Smoothie King (smoothie and juice bar).
What nearby places can customers visit for home improvement or furniture shopping?
Close to McDonald's, customers can visit Sherwin-Williams Paint Store for paint and home improvement needs, and multiple Rooms To Go stores for furniture and patio furniture shopping.
Is there a post office near McDonald's at 965 Dawsonville Hwy, Gainesville?
Yes, several postal services are nearby including the US Post Office, USPS shipping center, United States Postal Service, and Post Office Westside.
What health and wellness services are available nearby this McDonald's location?
Nearby health and wellness services include WW (Weight Watchers) for weight loss, Aspen Dental, Miracle-Ear Hearing Aid Center, 100% Chiropractic, and Motto Clear Aligners.