Brand Certified
McDonald's
3.4(1587 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2501 Thompson Bridge Rd, Gainesville, GA
30501, United States
Certified by McDonald's • Mar 01, 2026
(678) 450-4770
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,587 reviews
5 stars
564
4 stars
283
3 stars
251
2 stars
135
1 star
354
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and long wait times.
Food Quality
Feedback indicated that food quality varied, with complaints about cold or poorly prepared items, while some customers enjoyed their meals.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms, which affected their overall experience.
Management Issues
There were multiple mentions of poor management and lack of training among staff, leading to a chaotic environment and unsatisfactory service.
- JHJessica Heard2 days ago2.0I have never ordered here and when I receive the order and it be correct .
- EGElizabeth GreenFeb 24, 20265.0It's so nice to go to a fast food restaurant and be taken care of by such a sweet young lady! Lea (hope i spelled that right) is the best! She is why I will come back to this McDonald's!!!!
- BCbilly carlisleFeb 15, 20265.0Been here multiple times very timely and never had a wrong order.
- RSRobert SimmonsFeb 9, 20261.0This McDonalds is a hit and miss location. Sometimes it is good and sometimes the service is bad and slow. Sometimes you don't get what you ordered. Very inconsistent. Time to go elsewhere.
- LDLilly DaviesFeb 6, 20261.0The owner of this location needs to get in contact with me immediately *this is my edit I just went back to get my food and the worker is so rude and disgusting to me about the food that they forgot!! Literally told me “if your not happy then don’t come back” and I won’t! This McDonald’s has lost my business do better I hope I’m able to speak to your owner because this isn’t the first time I’ve been disrespected here even your manger is rude* This is the worst McDonald’s I’ve been to and it’s super fustrating since it’s close and the only other one is 15 mins away it’s ridiculous they pull me up everytime even if it’s for a fry that arnt even fresh when they get to me . Nothing is fresh ever and even when you ask for it to be it isn’t. They forget something almost every other time I visit this location and again nothing is ever fresh I don’t get it I’ve worked fast food for a long time as well and I just don’t get why they don’t want to do their jobs properly anytime I order something added or taken off my whole burger is a mess cuz no one wanted to make sure they wernt squirting ketchup on the whole left side.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2501 Thompson Bridge Rd, Gainesville, GA?
McDonald's at 2501 Thompson Bridge Rd in Gainesville, GA operates 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order delivery from this McDonald's?
Yes, delivery is available 24/7 with options like same-day and no-contact delivery.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer any mobile apps for ordering?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any convenience stores near this McDonald's?
Yes, nearby convenience stores include Marathon Food Mart and J&S Foodmart, useful if you want to shop before or after dining here.
Is there a gas station close to this McDonald's?
You can refuel at nearby gas stations such as Marathon Food Mart and J&S Foodmart adjacent to the McDonald's location.
What beauty and personal care services are available near McDonald's?
Nearby salons and spas include All Star Clips, DJ Nails, J Green Salon, and J Hornor Salon, perfect for pampering before or after your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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