Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rude behavior and poor order accuracy.
Food Quality
Food quality is inconsistent, with reports of cold or improperly cooked items, but some customers enjoyed hot and fresh meals.
Cleanliness
The cleanliness of the restaurant is hit or miss, with some customers noting dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inadequate sauce portions.
Staff Attitude
While some employees are noted for their friendliness and helpfulness, others exhibit a lack of enthusiasm and professionalism.
CC
Cici
Feb 12, 2026
3.0
Paid for a large…this is what I got. Recently noticed this locations portions are not what I’m paying for. Great customer service though I will say. Just wish they would get the portions right, especially with prices in this economy.
CH
Craig Hastings
Feb 5, 2026
1.0
Since when do you only get two sauces for a twenty piece nugget ??? Then when I asked for more the worker told me that she would have to charge me more money for the two more sauces that I asked for. My question is when did McDonald’s start only giving two sauces for a twenty piece.
JR
Jack Ricketts
Feb 4, 2026
1.0
If you the owner is reading this you need to start firing you’re overnight workers I just went to limestone at 11:10 and their lobby was locked when the damn door says lobby closes at 12am if this doesn’t get fixed I’m hiring a lawyer McDonald’s seems to have gone to shit ever since bob left
DK
Danny Kings
Jan 31, 2026
5.0
It's usually pretty clean, they are quick to help you and the food is actually cooked good. Like I have been to other mcds where the fries weren't fully cooked or the nuggets tasted old, and they haven't forgotten to give me things like other mcds have.
MM
Michael M.
Jan 30, 2026
5.0
We stopped in for a quick bite to eat after going shopping tonight. We like McDonald’s because it’s fast and easy and every single one is hit or miss on the quality of food and personnel. Teresa, one of the employees here, did everything she could to make us feel welcome, including paying extra attention to our 21 month old daughter and even getting her a toy to make her visit more enjoyable. She’s a valued asset to this location and because of her actions we will definitely return. Great job guys.