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Jimmy John's

3.4
(449 reviews)
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Business Details

333 Jesse Jewell Pkwy, Gainesville, GA
30501, United States
(770) 534-9152
https://locations.jimmyjohns.com/ga/gainesville/sandwiches-1133.html

About

Sandwich Restaurant

Location

Jimmy John's
333 Jesse Jewell Pkwy, Gainesville, GA
30501, United States

Hours

Reviews

3.4
449 reviews
5 stars
211
4 stars
54
3 stars
23
2 stars
19
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude service and poor customer interactions, with many mentioning unhelpful staff and a lack of empathy.

Unreliable Hours

Numerous reviews highlighted that the store is often closed during posted hours, leading to frustration among customers who arrive expecting to place orders.

Delivery Problems

Many customers experienced significant delays or cancellations with delivery orders, often with no communication from the store.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread and incorrect orders, indicating inconsistency in food quality.
  • BM
    Bryan Mattox
    Dec 21, 2025
    3.0
    Order was placed through their app. and was still made incorrectly. Was not fast. Did have a drive thru which was a plus.
  • GH
    Gina Hamilton
    Nov 21, 2025
    2.0
    3td time I have come to order around 4pm on a Friday and no one ishere
  • LB
    Lee Barrow
    Nov 10, 2025
    1.0
    Stopped by at lunch time on a weekday twice in the past week, and they were closed. Lights off, no sign on the door, no one there. Have they gone out of business?
  • NE
    Natalie Ertzberger
    Nov 7, 2025
    1.0
    Whoever owns this location should be embarrassed! They are NEVER open.
  • CR
    Connie Rodriguez
    Nov 3, 2025
    1.0
    Terrible customer service. They don’t answer the phone and hours are unreliable.
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Brand Certified Facts from Jimmy John's

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Certified March 01, 2026Yext Knowledge Graph
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