Jimmy John's

3.4

450 reviews

Business Details

Sandwich Restaurant

Jimmy John's

333 Jesse Jewell Pkwy, Gainesville, GA

30501, United States

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

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3.4

450 reviews

5 stars

211

4 stars

3 stars

2 stars

1 star

143

AI-generated from recent customer reviews

Customers frequently reported that the store was closed during posted business hours, leading to frustration and wasted trips.

Numerous reviews highlighted rude and dismissive behavior from staff, with many customers feeling disrespected and unvalued.

Many customers experienced significant delays or cancellations with delivery orders, often without any communication from the store.

While some customers enjoyed the food, others reported issues with stale bread and incorrect orders.

BM
Bryan Mattox
Dec 21, 2025
3.0
Order was placed through their app. and was still made incorrectly. Was not fast. Did have a drive thru which was a plus.
GH
Gina Hamilton
Nov 21, 2025
2.0
3td time I have come to order around 4pm on a Friday and no one ishere
LB
Lee Barrow
Nov 10, 2025
1.0
Stopped by at lunch time on a weekday twice in the past week, and they were closed. Lights off, no sign on the door, no one there. Have they gone out of business?
NE
Natalie Ertzberger
Nov 7, 2025
1.0
Whoever owns this location should be embarrassed! They are NEVER open.
CR
Connie Rodriguez
Nov 3, 2025
1.0
Terrible customer service. They don’t answer the phone and hours are unreliable.