Dunkin'

4.0
325 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1191 Thompson Bridge Rd, Gainesville, GA
30501, United States

Hours

Reviews

4.0
325 reviews
5 stars
184
4 stars
54
3 stars
28
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed, with some praising friendly and helpful service while others report rude or inattentive behavior.

Order Accuracy

There are frequent complaints about incorrect orders and inconsistencies in drink preparation, leading to customer dissatisfaction.

Product Quality

While many customers enjoy the coffee, there are numerous reports of stale or poorly prepared food items, particularly donuts and bagels.

Cleanliness and Environment

The cleanliness of the location is generally appreciated, but there are reports of issues with restrooms being out of service.

Drive-Thru Experience

The drive-thru service is often criticized for being slow and poorly designed, causing long wait times and frustration.
  • MB
    Michele Byrne
    3 days ago
    2.0
    Went thru drive thru today. No one in front of me. No one in parking lot. Yet it took over 5 min for my hot tea, glazed donut and apple fritter to be ready.
  • HH
    Hailey
    Nov 25, 2025
    5.0
    always a pleasure to come to this dunkin!
  • CD
    Carolann Duncan
    Sep 24, 2025
    1.0
    I was just at that store and there were people on the drive up window however I didn't want to wait so I went inside there were plenty staff there and no one served me and I stood at the counter not a fan will not go back
  • JB
    Jesus Barraza
    Sep 15, 2025
    5.0
    Friendly and very helpful staff. I usually don’t get coffee but today i felt i really wanted one & i stopped by & had ZERO idea as to what to get but the staff was very helpful in recommending me some drinks! I got the pumpkin macchiato and it was 10/10! Will definitely be coming back.
  • CC
    Ciara Cieslukowski
    Sep 15, 2025
    5.0
    My experience at this dunkin was top tier. The staff are very sweet and patient people. I not only got my order quickly but it was very very good. Would definitely recommend coming here!!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Gainesville, GA?

Dunkin' in Gainesville, GA operates daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.