Dunkin'

3.9
1043 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gainesville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
504 Queen City Pkwy, Gainesville, GA
30501, United States

Hours

Reviews

3.9
1,043 reviews
5 stars
558
4 stars
168
3 stars
104
2 stars
70
1 star
143

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, accommodating, and providing excellent service.

Service Consistency

There are mixed reviews regarding service consistency, with some customers experiencing great service while others reported rude behavior and mistakes with orders.

Cleanliness

The cleanliness of the store received positive feedback, although some reviews mentioned issues with the bathroom and overall tidiness.

Order Accuracy

Several customers noted problems with order accuracy, including incorrect drinks and missing items, leading to frustration.

Overall Experience

While many customers enjoyed their visits and the quality of food and drinks, there were notable complaints about service quality and order handling.
  • PH
    Paula Hembree
    2 days ago
    5.0
    It was delicious and the store is clean and the customer service is excellent 👌
  • AA
    Amber Adams
    Nov 14, 2025
    1.0
    Wouldn’t even give this place a 1 star but u know u have to! So this is my local coffee shop go there 4-5 times a week and usually the service is on point! But then there’s today! Went through the drive through as normal because u know we pay for convenience right? So I ordered a large French vanilla iced coffee with 4 sugar and oatmilk so I get it and it’s just regular coffee but here’s my point I have to park my car get my 2 children out of the car and go wait in line just to get what I ordered the first time but here’s the problem I go in of course the manager is the one I talk he grabs a small cup fills it slap full of vanilla and hands me back the original coffee and tells me the stirs are behind me lmao like didn’t I just pay u to fix my coffee?? I understand people make mistakes we’re all human right? But when you’re the manager it is your job to fix the problem not the customers! Never received I am sorry let me fix that or anything just here u go fix it yourself like come on if u can’t get a better manger than that I think that’s a huge problem!
  • RR
    Rosie Rosario
    Nov 5, 2025
    5.0
    They always give me the best service the manager has is friendly and is always on point. Food is always fresh and the environment is comfortable.
  • SS
    Sarah Suarez
    Nov 4, 2025
    5.0
    I've always enjoyed coffee and donuts from Dunkin Donuts, but there have been a few places that have disappointed, but I have to say this Dunkin Donuts' service was great! Service was great, Alex Ortiz was kind and served with great care. Everything was excellent!! Thank you for going above!
  • RB
    Rosanna Bolton
    Oct 22, 2025
    5.0
    Store #350245 in Gainesville Ga is my fav one in town. The AM team is so wonderful and friendly. We have developed a very friendly morning routine. I have seen these folks with smiles on their faces and challenges with no ice but managing the dilemma and ice coming in the door and these folks never missing a beat. I love seeing all their faces when I visit in the mornings. i prob stop in 3-4 mornings each week so I def am a regular face. No longer a drive thru customer bc these folks help to start my day with a smile and awesome Iced Coffee. Keep up the awesome service TEAM!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gainesville, GA?

Dunkin' in Gainesville, GA is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.