Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gainesville, GA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,047 reviews
5 stars
562
4 stars
168
3 stars
104
2 stars
70
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendliness and helpfulness of staff, there are several reports of rude or unhelpful service, particularly during busy times.
Order Accuracy
There are numerous complaints about incorrect orders and inconsistencies in drink preparation, leading to customer frustration.
Cleanliness
The cleanliness of the store is generally praised, but there are isolated reports of unsanitary conditions, particularly in the bathrooms.
Speed of Service
While many customers appreciate the quick service, there are complaints about slow service during peak hours and issues with the drive-thru.
Product Quality
Overall, customers enjoy the coffee and donuts, but there are occasional reports of poor quality, such as cold coffee or stale donuts.
- DLDana Labit5 days ago5.0Delicious! Fast service! Friendly!
- BBBrinaJan 5, 20265.0This Dunkin is one of the best coffee places I’ve ever gone to. If not THE BEST! All of the employees are super nice, attentive, and friendly. Debbie is the lady who you hear early mornings at the ordering intercom. She is always pleasant, friendly, and helpful. If she’s ever under pressure you cannot tell because every time I’ve gone she always sounds the same (and I go a lot lol). Super nice! The manager is very nice as well and any employee I’ve ever had an interaction with has never been rude or unfriendly. Thank you for giving such great service. I truly appreciate it!
- PHPaula HembreeNov 22, 20255.0It was delicious and the store is clean and the customer service is excellent 👌
- AAAmber AdamsNov 14, 20251.0Wouldn’t even give this place a 1 star but u know u have to! So this is my local coffee shop go there 4-5 times a week and usually the service is on point! But then there’s today! Went through the drive through as normal because u know we pay for convenience right? So I ordered a large French vanilla iced coffee with 4 sugar and oatmilk so I get it and it’s just regular coffee but here’s my point I have to park my car get my 2 children out of the car and go wait in line just to get what I ordered the first time but here’s the problem I go in of course the manager is the one I talk he grabs a small cup fills it slap full of vanilla and hands me back the original coffee and tells me the stirs are behind me lmao like didn’t I just pay u to fix my coffee?? I understand people make mistakes we’re all human right? But when you’re the manager it is your job to fix the problem not the customers! Never received I am sorry let me fix that or anything just here u go fix it yourself like come on if u can’t get a better manger than that I think that’s a huge problem!
- SSSarah SuarezNov 4, 20255.0I've always enjoyed coffee and donuts from Dunkin Donuts, but there have been a few places that have disappointed, but I have to say this Dunkin Donuts' service was great! Service was great, Alex Ortiz was kind and served with great care. Everything was excellent!! Thank you for going above!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Gainesville, GA?
Dunkin' in Gainesville, GA is open daily from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What are some holiday menu items available at Dunkin'?
Seasonal favorites include the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app?
Yes, you can place orders ahead of time using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What types of meals are served at Dunkin'?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, donuts, and breakfast sandwiches.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts debit and credit card payments.
Which nearby places can customers visit before or after their Dunkin' visit?
Customers can visit nearby spots like Hong Kong King Buffet for Asian cuisine or relax at local accommodations such as Guesthouse Inn & Suites or The Guest Lodge Gainesville.
Are there other coffee shops near this Dunkin' location?
Yes, another Dunkin' and Starbucks are nearby, giving customers multiple coffee options in the area.
How can nearby gas stations or convenience stores help customers visiting Dunkin'?
Nearby gas stations and convenience stores like QuikTrip, Circle K, and BP America allow customers to fuel up or pick up additional items before or after visiting Dunkin'.