Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
229 Shallowford Rd NW, Gainesville, GA
30504-4133, United States
Hours
Reviews
4.1
799 reviews
5 stars
437
4 stars
181
3 stars
89
2 stars
31
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is generally good, but there are complaints about cold or incorrect orders, particularly with chicken strips and ice cream.
Cleanliness
Some customers noted that the facilities could use a deep cleaning, while others found the restaurant clean and well-maintained.
Wait Times
Customers frequently mention long wait times, especially in the drive-thru, impacting their overall experience.
Menu Availability
There are complaints about items being unavailable or incorrect orders being served, leading to customer dissatisfaction.
- JJJustinNov 10, 20255.0I've stopped in here several times in the past few weeks and the service is great. The guy that was on the front counter (I believe he's a manager) was super friendly and helpful. Very nice guy!
- PKPhillip KingryAug 29, 20255.0Icecream you got to get chocolate Icecream cone dipped in chocolate.
- BOBetty OteroAug 1, 20255.0I absolutely love Gainesville, GA DQ! We just moved here from a town not having a DQ. I always purchase the $7.00 cheeseburger with an upgrade to a chocolate brownie blizzard. Love that country music is played!
- JCJon CJul 27, 20255.0Who doesn't love dairy Queen it's always good old-fashioned soft serve ice cream
- RBRichard BryantJul 27, 20251.0Came from fishing and wanted to wash my hands and use the restroom. Knocked on the door and an employee is sitting on his butt and on his cellphone. Dude, get up and do some work. There's customers that need assistance.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Gainesville?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Gainesville, GA?
It is located at 229 Shallowford Rd NW, Gainesville, GA 30504-4133.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it is family-friendly and welcomes children with seating available.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, orders can be placed online for pickup through their ordering website.
Are there special offers available through Dairy Queen's app?
Yes, customers can download the Dairy Queen app to access exclusive deals.
Which nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby, you can visit Sumo Hibachi and Wings for Japanese food, Bubble Bees Tea Taiwan for bubble tea, or The Iron Rose gift shop, all within a short distance.
Where can I get dental or medical services near Dairy Queen Grill & Chill?
Great Expressions Dental Centers and Legacy Family Dentistry are close by for dental and health services.
Are there services available nearby for mobile phone repair or electronics?
Yes, CPR Cell Phone Repair Gainesville, Cell Phone Repair, uBreakiFix, and Vertascale offer mobile phone and electronics repair near Dairy Queen.