Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
229 Shallowford Rd NW, Gainesville, GA
30504-4133, United States
Hours
Reviews
4.1
804 reviews
5 stars
440
4 stars
181
3 stars
89
2 stars
32
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or inattentive service, with some experiencing long wait times and incorrect orders.
Food Quality
While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality, particularly with ice cream.
Positive Experiences
Several reviews highlighted friendly staff and great food, especially breakfast items and ice cream, indicating some customers had very satisfactory experiences.
Operational Concerns
Customers expressed frustration over inconsistent hours and menu availability, including running out of items and closing earlier than advertised.
- WGWilliam GallowayDec 28, 20251.0Went through the dive through on my way home. Ordered burgers and drink. They didn’t listen when asked for light ice in my drink. It had all ice and very little drink. I asked them to fix the drink and got an attitude. After receiving the food and leaving, when I went in the bag to get the straw and napkins there wasn’t any.
- SESIDE EYEDec 12, 20252.0Asked for extra topliyin my blizzard, was charged but didn't extra..
- LLLILRED (LILRED)Dec 7, 20255.0This is the best dairy Queen around totally awesome nice people fast drive thru way better than Burger King will ever be 😆✌️
- CAcarole ausbornDec 7, 20255.0Best breakfast . Gainesville/Shallowford Rd
- JJJustinNov 10, 20255.0I've stopped in here several times in the past few weeks and the service is great. The guy that was on the front counter (I believe he's a manager) was super friendly and helpful. Very nice guy!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Gainesville?
Dairy Queen Grill & Chill is open Monday to Thursday from 6:00 AM to 10:00 PM, Friday from 6:00 AM to 11:00 PM, Saturday from 7:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Gainesville, GA?
It is located at 229 Shallowford Rd NW, Gainesville, GA 30504-4133.
What kind of food and treats can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location offers both drive-thru service and outdoor seating.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, it is family-friendly and welcomes children with seating available.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, orders can be placed online for pickup through their ordering website.
Are there special offers available through Dairy Queen's app?
Yes, customers can download the Dairy Queen app to access exclusive deals.
Which nearby places can I visit after enjoying a meal at Dairy Queen Grill & Chill?
Nearby, you can visit Sumo Hibachi and Wings for Japanese food, Bubble Bees Tea Taiwan for bubble tea, or The Iron Rose gift shop, all within a short distance.
Where can I get dental or medical services near Dairy Queen Grill & Chill?
Great Expressions Dental Centers and Legacy Family Dentistry are close by for dental and health services.
Are there services available nearby for mobile phone repair or electronics?
Yes, CPR Cell Phone Repair Gainesville, Cell Phone Repair, uBreakiFix, and Vertascale offer mobile phone and electronics repair near Dairy Queen.