Chipotle Mexican Grill

3.7
342 reviews
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Business Details

604 White Sulphur Rd, Gainesville, GA
30501, United States
(678) 707-7184
https://locations.chipotle.com/ga/gainesville/604-white-sulphur-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3870
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About

Mexican Restaurant
Chipotle Gainesville East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
604 White Sulphur Rd, Gainesville, GA
30501, United States

Hours

Reviews

3.7
342 reviews
5 stars
175
4 stars
55
3 stars
21
2 stars
25
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including bland flavors, hard rice, and small portion sizes.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • AA
    alexa anaya
    Dec 13, 2025
    1.0
    I got food poisoning
  • VH
    Víctor Herrera
    Dec 7, 2025
    1.0
    Customer service is the worst. I took my service. A dark-haired boy with purple hair and two girls with glasses and they were the worst doing their job. It's too bad that Chipotle loses its credibility because of people who don't have charisma when helping people with food.
  • CC
    claudia cruz
    Dec 5, 2025
    4.0
    This is the my family's first time going to Chipotle. Unfortunately with miscommunication I thought they were out of brown rice. So I got the white rice in my bowl. I'm finished with making my bowl and the guy brings brown rice over to fill up the container. They were out of several toppings. So I put what they had in my bowl. I liked my bowl, I got steak. The food didn't have no flavor to it. My kids said also there was no flavor to the food. I unfortunately don't think I'd come back. We got chips and cheese and cheese was disgusting. They charge for chips and guacamole. They don't have a salsa bar like the other comparable restaurants. So it's a no for me and my family.
  • LG
    Luis Guzman
    Nov 20, 2025
    5.0
    Only in Gainesville GA
  • NR
    Nancy Renteria
    Nov 15, 2025
    1.0
    I do not recommend this Chipotle to anyone. They have horrible customer service. The restaurant was slow and it took a while for anyone to take my order or even acknowledge that I was even there. I can't believe I paid as much as I did for such a small portion of food. Never again. Do yourself a favor and go elsewhere.
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Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Gainesville East located?

It is located at 604 White Sulphur Rd, Hall, Gainesville, GA 30501, USA.

What are the operating hours for Chipotle Gainesville East?

Chipotle Gainesville East is open every day from 10:45 AM to 11:00 PM.