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Brand Certified

Chipotle Mexican Grill

3.7
(351 reviews)

About

Mexican Restaurant
Chipotle Gainesville East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
604 White Sulphur Rd, Gainesville, GA
30501, United States

Hours

Reviews

3.7
351 reviews
5 stars
179
4 stars
56
3 stars
23
2 stars
26
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including bland flavors, hard rice, and inconsistent portion sizes.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, slow service, and mistakes with orders.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.

Consistency

Several customers expressed frustration with inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • DR
    Diane Renaud
    Feb 9, 2026
    3.0
    Just wasn't impressed. Nothing like ad on TV
  • SB
    Stephanie Balmer
    Jan 30, 2026
    1.0
    The restaurant was newer, and clean. The service was subpar and so was the food.
  • OS
    Odalys Sage
    Jan 30, 2026
    5.0
    Very delicious. We love the fresh flavors. We've been ordering the "bowls" and skipping the rice for a lower carb option. Just start with a bed of lettuce.
  • KP
    k pieschke
    Jan 27, 2026
    5.0
    Food is always fresh and delicious! The staff keep the place very clean and supplied Manager Jocelyn is very kind and professional!!
  • JM
    Jake Moses
    Jan 16, 2026
    2.0
    Ordered a burrito through the app pick it up and go home and they made a bowl not a burrito

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Gainesville East located?

It is located at 604 White Sulphur Rd, Hall, Gainesville, GA 30501, USA.

What are the operating hours for Chipotle Gainesville East?

Chipotle Gainesville East is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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