Chipotle Gainesville GA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked rice, overly salty dishes, and inconsistent portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking in professionalism.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Consistency
While some customers praised the food as fresh and tasty, others expressed disappointment in the inconsistency of their meals and service.
KA
Kenia Alejo
Dec 5, 2025
1.0
stingiest chipotle ever. paid $15 for a bowl of nothing. take your money elsewhere. manager WATCHED and made sure the employees sprinkle food.
JJ
John
Nov 21, 2025
1.0
Extremely salty food..... right into trash can
TV
Tomas Venere
Oct 30, 2025
2.0
3 dollar old chip bag and 3 dollar small sauce was a mistake. $21 for a meh meal no drink
U1
unknown 1
Oct 23, 2025
1.0
Lack of customer service. Little girl ( Susan Nunez) in front was wandering and faking task when there was customers waiting in line. Every other employees were doing their task and she decides to go stand and talk while having costumers. DO BETTER OF YOUR EMPLOYEES
JS
Jenny Scorza
Oct 19, 2025
1.0
I went to this location with a very large order for my family of 8 in town and sadly at 1030pm even though the location stated it was open and the sign on the door said it was open till 11pm the employees inside whom could see me outside decided they didn't want my money could have made their last hr well over a 100$ in one smooth transaction but instead they acted as if I didn't exist and completely blew me off. Thank you Chili's for observing your hrs respectfully to the consumer.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gainesville GA serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1134 Dawsonville Hwy in Gainesville GA?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Gainesville GA offer pickup and delivery services?
Yes, Chipotle Gainesville GA offers both in-store pickup and delivery services.
How can I order online from Chipotle in Gainesville GA?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill in Gainesville GA accept credit cards and offer catering?
Yes, the location accepts credit cards and provides catering and catering delivery services.
Is Chipotle Mexican Grill in Gainesville GA welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby restaurants can I visit before or after eating at Chipotle Mexican Grill in Gainesville GA?
Nearby restaurants include Jersey Mike's Subs, Chicken Salad Chick, Jeremiah's Italian Ice, Domino's Pizza, Del Taco, Pollo Tropical, Five Guys, Olive Garden, and Cheddar's Scratch Kitchen, offering a variety of dining options from sandwiches to Italian cuisine.
Are there any nearby retail stores close to Chipotle Mexican Grill in Gainesville GA for shopping after your meal?
Yes, nearby retail stores include Sleep Number (home decor and mattress store), The Original Mattress Factory, Red Wing (shoe and fashion accessories), Your CBD Store | SUNMED, and Benefit Brow Bar at Ulta for beauty and wellness shopping.
Can I find other food options nearby if someone in my group prefers something different than Chipotle?
Definitely! Nearby food options include fast food spots like Five Guys and Culver's, pizza places like Domino's, sandwiches from Jersey Mike's Subs, Italian at Olive Garden, and desserts at Jeremiah's Italian Ice.
How can I contact Chipotle Mexican Grill in Gainesville GA for inquiries or feedback?
You can call them at +1 770-287-0887 or email at GA.2607.GainesvilleGA@chipotle.com for any inquiries or feedback.