Business Details
About
Mexican Restaurant
Chipotle Gainesville GA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
703 reviews
5 stars
365
4 stars
130
3 stars
54
2 stars
46
1 star
108
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with instances of rudeness and employees appearing disinterested or overwhelmed.
Food Quality
Feedback on food quality was mixed; while some enjoyed fresh and tasty meals, others complained about undercooked rice, small portions, and lack of flavor.
Cleanliness
Numerous reviews highlighted issues with cleanliness, including dirty tables and unkempt dining areas.
Consistency
Several customers noted inconsistency in food preparation and service, with some visits being satisfactory while others were disappointing.
Value for Money
Customers expressed dissatisfaction with portion sizes relative to prices, feeling that they were not receiving good value for their money.
- JJJohn3 days ago1.0Extremely salty food..... right into trash can
- TVTomas VenereOct 30, 20252.03 dollar old chip bag and 3 dollar small sauce was a mistake. $21 for a meh meal no drink
- U1unknown 1Oct 23, 20251.0Lack of customer service. Little girl ( Susan Nunez) in front was wandering and faking task when there was customers waiting in line. Every other employees were doing their task and she decides to go stand and talk while having costumers. DO BETTER OF YOUR EMPLOYEES
- JSJenny ScorzaOct 19, 20251.0I went to this location with a very large order for my family of 8 in town and sadly at 1030pm even though the location stated it was open and the sign on the door said it was open till 11pm the employees inside whom could see me outside decided they didn't want my money could have made their last hr well over a 100$ in one smooth transaction but instead they acted as if I didn't exist and completely blew me off. Thank you Chili's for observing your hrs respectfully to the consumer.
- TJTabbie JonesOct 3, 20251.0This is the worst Chipotle I have ever been in. The kids all of them were rude. They tried to give me old food when I clearly said I would wait. The guy in the kitchen was talking about walking out to the manager. They were rude. I will never go back there again and I will make sure people know about this location.. I couldn’t even get any food from there. Fire the team you have customer service is not there at all.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Gainesville GA serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
What are the operating hours of Chipotle Mexican Grill at 1134 Dawsonville Hwy in Gainesville GA?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Gainesville GA offer pickup and delivery services?
Yes, Chipotle Gainesville GA offers both in-store pickup and delivery services.
How can I order online from Chipotle in Gainesville GA?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app available on the App Store.
Does Chipotle Mexican Grill in Gainesville GA accept credit cards and offer catering?
Yes, the location accepts credit cards and provides catering and catering delivery services.
Is Chipotle Mexican Grill in Gainesville GA welcoming to the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers.
What nearby restaurants can I visit before or after eating at Chipotle Mexican Grill in Gainesville GA?
Nearby restaurants include Jersey Mike's Subs, Chicken Salad Chick, Jeremiah's Italian Ice, Domino's Pizza, Del Taco, Pollo Tropical, Five Guys, Olive Garden, and Cheddar's Scratch Kitchen, offering a variety of dining options from sandwiches to Italian cuisine.
Are there any nearby retail stores close to Chipotle Mexican Grill in Gainesville GA for shopping after your meal?
Yes, nearby retail stores include Sleep Number (home decor and mattress store), The Original Mattress Factory, Red Wing (shoe and fashion accessories), Your CBD Store | SUNMED, and Benefit Brow Bar at Ulta for beauty and wellness shopping.
Can I find other food options nearby if someone in my group prefers something different than Chipotle?
Definitely! Nearby food options include fast food spots like Five Guys and Culver's, pizza places like Domino's, sandwiches from Jersey Mike's Subs, Italian at Olive Garden, and desserts at Jeremiah's Italian Ice.
How can I contact Chipotle Mexican Grill in Gainesville GA for inquiries or feedback?
You can call them at +1 770-287-0887 or email at GA.2607.GainesvilleGA@chipotle.com for any inquiries or feedback.