Arby's

4.2
718 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
634 Shallowford Rd, Gainesville, GA
30504, United States

Hours

Reviews

4.2
718 reviews
5 stars
389
4 stars
185
3 stars
70
2 stars
25
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality, with some enjoying the roast beef and shakes, while others reported cold or overcooked items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Inconsistency

There were reports of inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • CR
    Caleb Rutledge
    Dec 24, 2025
    5.0
    food was.. well it's Arby's but my padre said the Angus burger was really good. the 5 star review is for the staff, they made the experience very pleasant.
  • MM
    Mudcon
    Nov 26, 2025
    5.0
    This Arby's is a good one ... Stay away from the steak bites though...
  • SS
    Stephanie Reese (Steph)
    Nov 20, 2025
    4.0
    Food is always good. Very under rated!
  • TT
    Tammy. Maynette Tyssen
    Nov 4, 2025
    5.0
    Love their shakes. I got a chocolate raspberry. And my husband got a chocolate chunk. Yum.
  • EL
    Emmalee Lightcap
    Oct 17, 2025
    1.0
    Worst service ever. Gave out order away and when we went to show them our order receipt they told us no and they hope we never come back. Not happy at all. I will be contacting corporate.