Brand Certified
Arby's
4.0(1016 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
1934 Jesse Jewell Pkwy, Gainesville, GA
30507, United States
Certified by Arby's • Mar 01, 2026
(770) 532-6463
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ga/gainesville/1934-jesse-jewell-pkwy/store-8097
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
1,016 reviews
5 stars
508
4 stars
255
3 stars
114
2 stars
36
1 star
103
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
Mixed feedback on food quality; some customers enjoyed their meals while others received cold or unsatisfactory food.
Customer Service
Customer service experiences varied, with some praising staff politeness while others reported rude interactions.
Cleanliness
Concerns were raised about cleanliness in the dining area and food preparation.
- LMLaura Maner1 day ago1.0Wish I could post a zero for service! The staff was incredibly rude and un professional. My order was missing a sandwich and I was told it would be right out. Ten minutes later I went up to the counter and they had not even started my sandwich. The woman at the counter refused to make my sandwich and another employee had to step in. I would not recommend this place.
- RSRach Santa1 day ago5.0Very nice and accommodating staff.
- LNLucas Newton5 days ago1.0This location quite frequently gives you the incorrect food items. It’s honestly my fault for continuing to stop by and hoping they’ve somehow managed to become more competent. Order a roast beef and cheddar: hope you like fish buddy. Order a French dip: you meant a gyro right? Do not go here unless you enjoy having your order be a mystery box.
- SAScott AntrimFeb 20, 20261.0The lady taking my order had no personality....Ask me no real questions other than if I wanted to make my food large... sandwich, cold fries cold. I had to ask for a napkin to wipe the side of my drink off. There was soda all over the cup. For the money, I could have just gone to McDonald's. And got me a big Mac and had better luck there.
- TNTb NFeb 18, 20261.0Customer service has dropped drastically for some reason. I have stopped going for now. Have been ignored in the drive through to a point that I just drove off. Not a usual thing for me. Figured it was a one off the first time but after 3 or 4 times now it's a trend.
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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