Arby's

4.0
1005 reviews
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Business Details

1934 Jesse Jewell Pkwy, Gainesville, GA
30507, United States
(770) 532-6463
http://www.arbys.com/locations/us/ga/gainesville/1934-jesse-jewell-pkwy/store-8097
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1934 Jesse Jewell Pkwy, Gainesville, GA
30507, United States

Hours

Reviews

4.0
1,005 reviews
5 stars
505
4 stars
255
3 stars
114
2 stars
36
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported mixed experiences with food quality, with some enjoying the meals while others received cold or incorrect orders.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and frequent order mistakes.

Customer Service

While some customers praised the friendliness of the staff, others reported poor customer service and management issues.

Cleanliness

The cleanliness of the dining area received mixed feedback, with some noting it was clean while others reported unsanitary conditions.

Deals and Pricing

Customers appreciated the affordability of meals when using coupons or during happy hour, though some noted discrepancies in pricing.
  • BB
    Brad
    3 days ago
    1.0
    I drove 25 minutes because I was craving beef and cheddar sandwich from Arby's. Once I get in the drive-through, I'll wait five minutes before Anyone answers the intercom. And they're out of beef..... Out of everything you run out of, do you run out of your main slogan? You definitely didn't "Have the beef"
  • DO
    Donna Ohaus
    Dec 20, 2025
    1.0
    Went through the drive thru ordered just a sandwich, while waiting realized they had charged for the combo, went inside to inquire and they questioned me on that. Also didn’t get my food, when I reached for my order the man there said I snatched it and followed me out of the store mumbling, when I said why are you following me the manager came out immediately and defended his actions! I am the customer and did not Snatch the food. Problems. Never going there again!! And we go there quite a bit!!
  • RM
    Russ McGee
    Dec 11, 2025
    5.0
    If they have deals or you have a coupon, it's pretty affordable. Place to eat and their food is good
  • TH
    Todd Hawkins
    Dec 5, 2025
    5.0
    Thank You for taking care of my order, it was grand.
  • AW
    Antoinette Willsea
    Nov 12, 2025
    4.0
    Drive through
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