Subway

4.3
223 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Franklin Subway® Restaurant at 2002 Franklin Parkway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2002 Franklin Parkway, Franklin, GA
30217, United States

Hours

Reviews

4.3
223 reviews
5 stars
130
4 stars
54
3 stars
22
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report issues with order accuracy and slow service.

Food Freshness

Many customers appreciate the freshness of the food, although there are complaints about inconsistent ingredient quality and cold items.

Cleanliness

The restaurant is generally noted for being clean, but there are isolated reports of unsanitary conditions.

Order Accuracy

A significant number of reviews highlight problems with online order accuracy, with many customers receiving incorrect or incomplete orders.

Staff Attitude

While some customers commend the staff for being friendly and helpful, others report negative interactions with certain employees.
  • AH
    April Hale
    Oct 19, 2025
    4.0
    Not my favorite Subway, but convenient.
  • TW
    Taylor Winkles
    Aug 2, 2025
    5.0
    Everything was great
  • BD
    Brandi Dumas
    Dec 10, 2020
    1.0
    Every single online order is never ready on time and always messed up in more ways than one. They either forget entire sandwiches or mess the sandwich entirely to the point it’s nowhere close to what you ordered. Nobody in this Franklin location knows how to read the orders and fulfill them correctly and have them ready on time
  • SS
    Sheila Schneider
    Dec 16, 2019
    1.0
    I am giving this Subway one star because they are always always messing up my online order! It is never ready when I go pick it up and there is a different excuse every time. And then they make me wait until the line is gone to make the order! The point of ordering online is to avoid the lines. My food is already paid for so I should just be able to pick it up! This has happened to me four times already so that’s why I’m writing a bad review! If this changes then I will be more than happy to change my rating! Thank you!
  • DW
    Dan Wakeman
    Nov 18, 2018
    5.0
    Clean, fresh condiments, good tasting sandwiches.

Frequently Asked Questions About Subway

Where is Subway in Franklin located?

Subway is located at 2002 Franklin Parkway, Suite C, Franklin, GA 30217, USA.

What are the operating hours of Subway at 2002 Franklin Parkway?

Subway is open Monday through Friday from 8 AM to 10 PM, and on Saturday and Sunday from 9 AM to 10 PM.