Wendy's

3.5
1053 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
401 Battlefield Pkwy, Fort Oglethorpe, GA
30742, United States

Hours

Reviews

3.5
1,053 reviews
5 stars
406
4 stars
231
3 stars
134
2 stars
76
1 star
206

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, old, or incorrect food orders, with some expressing dissatisfaction with the freshness and preparation of items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior from employees.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including overflowing trash cans and dirty dining areas.

Staff Attitude

Numerous reviews mentioned unhelpful or disrespectful staff, particularly during night shifts, leading to a negative dining experience.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with multiple customers reporting long waits and issues with order accuracy.
  • SC
    Sara Chiccarello
    6 days ago
    2.0
    I say this all the time and I’m going to say it again because I truly don’t understand…what makes putting together a burger and/or chicken sandwich so difficult? I stopped here for lunch today and when I got into my car and unwrapped my double stack, there was mustard all over the wrapper and outside of the bun. I just don’t understand how that happens? The onions and pickles were basically off the burger, i wish I would have taken a picture before I remade the double stack and ate it. Honestly the actual burger pieces weren’t even all the way on the bun. It wasn’t busy in there so I don’t understand why the lady making my burger couldn’t take the extra 5 seconds to put everything actually on the bun rather than making it seem like she made this with her eyes closed. Absolutely ridiculous. I bought another one for my boss and if it’s the same way I’ll edit to add a picture. Also the fry’s were cold & stale tasting and recently that’s been my favorite part. Very disappointing when you get something to satisfy a craving and it’s not even satisfying.
  • JD
    Joshua Dye
    Nov 3, 2025
    1.0
    I came through and ordered a 50 dollar mobile order but when i came to pick up the order they said the card was declined even when i had bank statements and proof that the order was paid. My food was all cold and you would think with how long i waited everything would have been hot and/or remade fresh so that way they could have tried to please a customer who was waiting and had to deal with a issue in store. I dont know if ill be ordering from this store anymore.
  • BM
    Britney M
    Nov 2, 2025
    1.0
    Besides the food, it was my worst visit yet. The employees are rude and don't listen to anything you gotta say. I know its irritating to work but the bare minimum is being kind and welcoming.
  • JP
    Jessica Parks
    Oct 29, 2025
    1.0
    Ordered 3 number 1s and 2 kids meals. Right out the Wendy's window the kids meal nuggets and fries are cold spent over 40 dollars on food just for everyone to beg to go else where bc the food was cold
  • AS
    Anna Southerland
    Oct 7, 2025
    2.0
    The food is usually good, but the service is always terrible in the drive thru. I always get rushed while my order is being taken, the ladies on the intercom are always rude and they all sound super depressed and sad. I always see employees standing around in the parking lot smoking around cars and it looks unprofessional and dirty. Most of the employees have holes in their clothes and they just look dirty. I feel that is on management a little bit because, can you not provide clean uniforms? I don’t mind waiting on my food as long as it’s fresh and it usually is.

Frequently Asked Questions About Wendy's

Is Ft Oglethorp357 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.