Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, stale, or improperly prepared food, with several mentioning issues like missing items and incorrect orders.
Service Issues
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during drive-thru interactions, leading to a negative customer experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty restrooms and overflowing trash cans.
Management Concerns
Customers expressed dissatisfaction with management's handling of issues, including poor communication and lack of accountability for staff behavior.
SC
Stephen Crenshaw
Dec 1, 2025
2.0
Men's restroom toilet is nasty. Looks like they don't clean it. If they don't clean the restroom we'll, they most likely don't clean the kitchen well.
SC
Sara Chiccarello
Nov 17, 2025
2.0
I say this all the time and I’m going to say it again because I truly don’t understand…what makes putting together a burger and/or chicken sandwich so difficult? I stopped here for lunch today and when I got into my car and unwrapped my double stack, there was mustard all over the wrapper and outside of the bun. I just don’t understand how that happens? The onions and pickles were basically off the burger, i wish I would have taken a picture before I remade the double stack and ate it. Honestly the actual burger pieces weren’t even all the way on the bun. It wasn’t busy in there so I don’t understand why the lady making my burger couldn’t take the extra 5 seconds to put everything actually on the bun rather than making it seem like she made this with her eyes closed. Absolutely ridiculous. I bought another one for my boss and if it’s the same way I’ll edit to add a picture. Also the fry’s were cold & stale tasting and recently that’s been my favorite part. Very disappointing when you get something to satisfy a craving and it’s not even satisfying.
JD
Joshua Dye
Nov 3, 2025
1.0
I came through and ordered a 50 dollar mobile order but when i came to pick up the order they said the card was declined even when i had bank statements and proof that the order was paid. My food was all cold and you would think with how long i waited everything would have been hot and/or remade fresh so that way they could have tried to please a customer who was waiting and had to deal with a issue in store. I dont know if ill be ordering from this store anymore.
BM
Britney M
Nov 2, 2025
1.0
Besides the food, it was my worst visit yet. The employees are rude and don't listen to anything you gotta say. I know its irritating to work but the bare minimum is being kind and welcoming.
JP
Jessica Parks
Oct 29, 2025
1.0
Ordered 3 number 1s and 2 kids meals. Right out the Wendy's window the kids meal nuggets and fries are cold spent over 40 dollars on food just for everyone to beg to go else where bc the food was cold