Chipotle Mexican Grill

3.3
200 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Fort Oglethorpe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2989 Battlefield Pkwy, Fort Oglethorpe, GA
30742, United States

Hours

Reviews

3.3
200 reviews
5 stars
87
4 stars
17
3 stars
20
2 stars
22
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including over-salted dishes, undercooked chicken, and stale chips.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, impacting their dining experience.

Portion Sizes

Customers expressed dissatisfaction with portion sizes, feeling that they were smaller than expected for the price.

Management Concerns

Feedback indicated a lack of effective management, with reports of unprofessional behavior from staff and inadequate responses to customer complaints.
  • JB
    Justin Butler
    2 days ago
    1.0
    My wife had a bug in her burrito bowl that bit her when she was eating. Will not eat here again.
  • JH
    Jamie Harrison
    4 days ago
    3.0
    I think it is wonderful that employees are allowed to use their phones while they are behind the counter, where the food is being prepared. And management does not even care about it.
  • WW
    Walter Williams
    Nov 3, 2025
    4.0
    Good atmosphere and a friendly staff. Food was good but not super flavorful. There was once staff member in the back who was preparing food who seemed a less than happy to be there. He dropped a monstrous stainless pan and really woke up the restaurant and probably folks in the parking lot. I could tell by the managers face that he knew exactly who dropped the pan without looking. It’s possible the same joker cooked all the flavor out of the chicken.
  • HW
    Heather Wuerstlin
    Nov 1, 2025
    2.0
    Sadly this chipotle location has really gone down hill over the past few months. It used to be really good quality but the past 5 or so times I've been everything seems low quality, meats over cooked and they are ALWAYS out of something. Unfortunately you can just tell the management nor the employees under them care about this establishment and providing even decent quality food. Hopefully they can get it together in the future but I definitely won't be spending money here for the foreseeable future 🥲
  • AM
    Annette Meredith-Bow
    Oct 21, 2025
    1.0
    Tonight we ordered from Chipotle online for pick-up, even though I had been warned against doing so. I had been told me that the portions are smaller, with less meat and more filler items, and man was he right!! We ordered one steak & chicken burrito, and one steak & chicken bowl, both with queso (which costs extra). The burrito was LITERALLY HALF the size of one you would get inside. It had the wrong rice, the smallest bit of queso only at one end, and a LOT of lettuce. The bowl was 80% rice, 10% salsa & cheese, 3% steak, 0% chicken, a small smear of queso, and was covered with so much lettuce that, at first glance, you couldn't see the lack of meat/toppings. We have been eating at Chipotle since they only had one store in Denver, and we have always loved the food and service, so I know they can do better than this. I am completely disappointed, and the employees of this location (Ft. Oglethorpe) should be ashamed. My first time ordering Chipotle for pick-up will also be my last. DO NOT ORDER CHIPOTLE ONLINE!! Take the time to go inside to order so you actually get what you're paying for.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Fort Oglethorpe offer?

Chipotle offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Fort Oglethorpe?

The restaurant is open daily from 10:45 AM to 10:00 PM.