Scoops is more than your average ice cream shop - step in the door and you will notice that right away. With an abundance of sweet treats wherever your eyes take you from chocolate treats and wall-to-wall candy you’ll know that you’re in sweet-tooth heaven. But don’t forget the ice cream! Most locations offer 32 flavors of handcrafted ice cream with too many mix-ins to list, and if we don’t have your favorite one our friendly staff will be more than happy to make it for you on our cold stone. The combinations are endless and with 10 different types of ice cream cones, you are limited only by your imagination.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.