Wendy's

2.5
193 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4219 Martin Rd, Flowery Branch, GA
30542, United States

Hours

Reviews

2.5
193 reviews
5 stars
53
4 stars
17
3 stars
8
2 stars
17
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes for orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including poor customer service and lack of courtesy.

Food Quality

Many customers complained about the quality of food, citing issues such as cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and concerns about food handling.

Order Accuracy

Customers often received incorrect or incomplete orders, leading to frustration and dissatisfaction.
  • AB
    Austin Babcock
    Nov 12, 2025
    1.0
    I don't normally review but I feel this needs to be said. The main reason this place has such a low rating is management, I was there around 12:15 on 11/22/25 and they were backed up in the drive thru and the main store. Within 5-10 mins i watched them conquer the back up and empty the drive thru and store out. Mind you in that 5-10 mins I was waiting to order my food, who wasn't anywhere to be found when they could have used the extra hands, The Manager. From the moment I arrived to when I received my food was around 20 mins, I witness the prep tables favoring the drive thru and leaving my order on hold all while the nice lady with the glasses in the front waited patiently for them to complete it and continuously tried to push to get it done. Around the 15 minute mark the manager suddenly appeared and wandered around the main floor pushing the stuff in the drive thru then asking what my order was, again not checking on it and watching the drive thru board again. Around the 19 minute mark the prep table finally made my burger and the young lady with glasses prepped my fries so they would be warm. Without checking or verifying what was going on the Manager began scolding the young lady for not having my order out though she was working on it. It's not the young ladies fault for the delays, if the manager actually cared she would have been pushing the back staff to put some effort into the orders at the front or jumped in herself and helped where needed instead of berating her employees in front of the customers. The place is unbearably slow but with proper management who will jump into the trenches with their team and help them grow, it could be a great place. Thanks
  • AT
    Alan Tankersley
    Oct 31, 2025
    2.0
    Extremely slow the past 5 times, order wrong the past 5 times as well. Will charge you for a combo but not give you the fries. Not worth the time. Go to Arby's down the road. At least thye get your order correct and don't take 25 mins.
  • SB
    Shawn Buzbee
    Oct 27, 2025
    2.0
    Nothing fast about this Wendy's, and when you finally get your order, check before leaving to make sure it is correct...
  • CM
    Charity Milan
    Oct 24, 2025
    1.0
    Went through the drive through and there was 2 cars counting mine and it took 15 mins to get a kids nugget and nugget combo for them not have the drink I wanted, didn’t give me the fries with the combo and gave very spicy nuggets that I didn’t ask for spicy… at least my grandma enjoyed the kids meal lol
  • TP
    Tiffany Price
    Oct 15, 2025
    1.0
    I’m not one to say something but…I’ll never come here again. The staff are extremely rude and the attitude of the manager is horrendous and unprofessional. “Olivia” is rude… WORST attitude I’ve ever witnessed in food service. Then I open my food bag and my burger was squashed like someone stepped on it several times. Fries were soggy. Didn’t give me sauce or a straw. I usually have some grace I understand it can get busy but it was dead empty in there come on now….

Frequently Asked Questions About Wendy's

Is 4205 Martin Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.