Wendy's

3.4
740 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7348 Spout Spring Rd, Flowery Branch, GA
30542, United States

Hours

Reviews

3.4
740 reviews
5 stars
256
4 stars
156
3 stars
102
2 stars
54
1 star
172

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or old food, with several instances of incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, lack of communication, and negative attitudes from employees.

Cleanliness

The restaurant was frequently described as dirty, with issues in the bathrooms and overall maintenance.

Service Speed

While some customers experienced quick service, many others reported long wait times and inefficient order handling.

Management Issues

Several reviews pointed to poor management practices, including lack of accountability and inadequate staff training.
  • AL
    Arizona Lund
    Nov 2, 2025
    1.0
    Horrible staff and only location that doesnt sell breakfast because of pure laziness.
  • BT
    bmull trap
    Oct 11, 2025
    1.0
    food was cold seemed rushed
  • EC
    Edwin Conde
    Aug 22, 2025
    1.0
    Hoy miercoles 22 de agosto fui a este establecimiento donde 2 chicas que trabajaron en el turno de la mañana se comportaron de muy mala manera no recomiendo venir a este lugar
  • AB
    Allen Bourriague
    Aug 9, 2025
    1.0
    These employees need to do Wendy’s a favor and quit!! Wrong burgers, complaining in front of customers, cashier left the cash drawer open and walked completely away twice, burger maker, totally ignored requested burger ingredients, yet complaining… avoid!!
  • CC
    Cash
    Aug 3, 2025
    1.0
    The food is always stale and cold. The manager ‘Teresa’ runs a terrible ship. They will automatically have you pull up to the door to wait for food and you’ll always sit 5-10 minutes for guaranteed cold food. And if you kindly ask them for a resolution or give feedback you get terrible attitudes. I can’t trust they wouldn’t be the type of people to do something to my food so I just lose out on time, money, and frankly respect. It’s happened so many times that I can certainly say this is the standard for this location. I won’t be returning.

Frequently Asked Questions About Wendy's

Is Spout Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.