Chipotle Mexican Grill

3.2
154 reviews
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Business Details

3453 Mundy Mill Rd., FLOWERY BRANCH, GA
30542, United States
(470) 310-5095
https://locations.chipotle.com/ga/flowery-branch/3453-mundy-mill-rd.?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4918
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About

Mexican Restaurant
Chipotle Oakwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3453 Mundy Mill Rd., FLOWERY BRANCH, GA
30542, United States

Hours

Reviews

3.2
154 reviews
5 stars
74
4 stars
6
3 stars
11
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, floors, and food preparation areas.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many reported rude or disengaged employees.

Food Quality

Several customers complained about food quality, including stale items, incorrect orders, and lack of freshness.

Management Issues

Numerous reviews pointed to poor management practices, including staff shortages, lack of training, and inadequate inventory management.

Inconsistent Experience

Customers noted a wide variance in experiences, with some having positive visits while others reported significant issues.
  • RB
    Raquel Benitez
    5 days ago
    5.0
    I was greeted by the manager Kai always with a smile and made my order to perfection , I love coming here their service is amazing!
  • DH
    Dmitry Hunter
    Jan 5, 2026
    4.0
    The food quality at this location was excellent. The team member who prepared my order did an outstanding job — everything was fresh, portions were well balanced, and the bowl was made exactly right. While the interaction itself was very direct and no-nonsense, the efficiency and execution were top-tier. Overall, the focus on getting the order right really showed, and that’s what mattered most. Solid experience and great food. I would return.
  • JP
    Jackie Palacios
    Dec 29, 2025
    5.0
    Great food and great customer service!
  • GV
    Grace Vargas
    Dec 5, 2025
    1.0
    This was my first time at this location. I never leave a bad review, however this one felt necessary it was utterly FILTHY. Not a single table was clean, the floor was covered in food and trash, the cashier counter was dirty as well! The food advertised on the menu did not align with the food that was actually being served, especially pertaining to freshness. The staff lacked hospitality, only one employee there seemed like she cared. I had to ask (politely ofc) for a table to be cleaned an another girl on staff did it, with extreme attitude including roughly sliding the chairs around. Just the overall lack of cleanliness and professionalism was unacceptable.
  • CB
    C Bach
    Dec 5, 2025
    1.0
    The people here are nice and friendly. But for the entire 10 months I've been coming to this location, the greens have been consistently black, wet, and soggy. Every time I point it out, employees agree and say, "Yeah, I don't know why that is..." Maybe someone should fix it! None of the other locations I've been to have had this problem. Something is clearly off.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oakwood serve?

Chipotle Oakwood serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3453 Mundy Mill Rd?

Chipotle Oakwood is open daily from 10:45 AM until 11:00 PM.