Chipotle Mexican Grill

3.2
147 reviews

About

Mexican Restaurant
Chipotle Oakwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3453 Mundy Mill Rd., FLOWERY BRANCH, GA
30542, United States

Hours

Reviews

3.2
147 reviews
5 stars
71
4 stars
5
3 stars
10
2 stars
6
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, and poorly prepared items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and food contamination concerns.

Inconsistent Portions

Customers frequently complained about skimpy portions and inconsistent serving sizes, particularly for online orders.

Management Concerns

Many reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
  • TS
    Tiffany Smith
    3 days ago
    1.0
    Rude manager named Matt was not nice and because of how he was to me and my son's on my sons birthday we wont be going there again this one girl didnt catch her name but she was very sweet and helpful the meal for two people was $28 & they didnt give put the normal servings or portions on the burrito and in the bowl the guy at the register and the one that made the food was rude also I won't be ever going back there again and they won't ever get a good review for me unless I can make this experience up which they probably can't cuz it was my son's birthday and they kind of messed it up cuz that's all he wanted was to eat there so thumbs down if you want to find inviting good meal don't come here
  • JG
    Jorge Gonzalez
    3 days ago
    5.0
    Stopped by a chipotle and that store forgot my salsa. On the way home stopped by the chipotle by oakwood and showed them they had forgot my salsa and they gave them to me for free! Recommend coming great customer service
  • RR
    Rayne
    Nov 15, 2025
    1.0
    Worst chipotle in Georgia
  • BB
    Billy
    Oct 13, 2025
    5.0
    Wonderfully good
  • AM
    Alex Martinez
    Oct 12, 2025
    5.0
    The service is great and food is great!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Oakwood serve?

Chipotle Oakwood serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 3453 Mundy Mill Rd?

Chipotle Oakwood is open daily from 10:45 AM until 11:00 PM.