Subway

4.0
230 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fitzgerald Subway® Restaurant at 172 Ocilla Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
172 Ocilla Hwy, Fitzgerald, GA
31750, United States

Hours

Reviews

4.0
230 reviews
5 stars
123
4 stars
49
3 stars
24
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report friendly and helpful staff, while others describe rude and unprofessional behavior.

Food Quality

Many customers express dissatisfaction with food quality, citing issues like incorrect orders, stale ingredients, and lack of availability of menu items.

Cleanliness

The store is often noted for being clean, but some reviews mention unsanitary conditions and a lack of basic supplies.

Operational Issues

Customers frequently report problems with order fulfillment, including being out of key ingredients and inconsistent hours of operation.

Pricing

Several reviews mention that prices are considered high, with some customers expressing a desire for coupons or discounts.
  • JD
    John Doe
    Jan 3, 2026
    1.0
    This is seriously the worst subway I have ever been to; Apparently the workers here do not know how to read English because if you place an online order and want your sandwiches toasted or if you want a different bread than regular then they will completely ignore it, you'll order a pizza sub that they won't even put marinara on. This place is a sorry excuse for a "sandwich shop" god forbid you actually go inside and place an order because they will be the most rude workers you have ever seen: on their phones ignoring customers, attitude when you ask to be served, and an overall vibe of hatred whenever you enter the store, such that you have walked in on them on their personal residence rather than a place of business. I sincerely hope that the subway at the gas station will be ran by someone else or at the very least that they have different workers.
  • AI
    Alexandria Ivey
    Dec 21, 2025
    5.0
    Employees were very helpful and friendly. We love coming here and hope that we will continue to see the same faces at the new location! It's always clean and cozy.
  • BC
    Bill Cleghorn
    Sep 19, 2021
    5.0
    Great service from 2 super nice employees...All 3 sandwiches were prepared as asked and was asked each time if I needed more or less of each ingredient...Food was very tasty and the bread was fresh... Got a dozen cookies as well and there were all soft and freshly baked... Just a great experience at the Fitzgerald Subway.....

Frequently Asked Questions About Subway

Where is Subway in Fitzgerald, GA located?

Subway is located at 172 Ocilla Hwy, Ben Hill, Fitzgerald, GA 31750, USA.

What are the operating hours of the Subway restaurant at 172 Ocilla Hwy?

The restaurant is open daily from 9:00 AM to 10:00 PM.