McDonald's

3.3
1126 reviews
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Business Details

143 Ocilla Hwy, Fitzgerald, GA
31750, United States
(229) 423-5929
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
143 Ocilla Hwy, Fitzgerald, GA
31750, United States

Hours

Reviews

3.3
1,126 reviews
5 stars
358
4 stars
225
3 stars
211
2 stars
115
1 star
217

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers feeling disrespected and ignored.

Order Accuracy

A significant number of customers reported incorrect orders and issues with food quality, including cold and improperly prepared items.

Cleanliness

Several reviews mentioned dirty bathrooms and unsanitary conditions within the restaurant.

Speed of Service

Customers frequently complained about long wait times in both drive-thru and curbside service, with some waiting over 30 minutes.

Management Issues

Many reviews pointed to poor management and lack of training for staff, suggesting a need for better leadership and oversight.
  • CF
    Carol Fields
    1 day ago
    5.0
    Loved my stop at location.Great Service! Service with Smiles.
  • SW
    Sheena Wilcox
    Nov 15, 2025
    1.0
    I do not appreciate the staff member that verbally assaulted and embarrassed my daughter. I understand her bringing an outside meal may not be policy but to rudely talk to my child like a dog is unacceptable. I will be updating and name dropping when I find out who it was. Im pissed. Social media post coming soon.
  • ZZ
    Zach
    Nov 4, 2025
    1.0
    Person on drive thru doesn't even know what sauce comes with the tenders 🤦
  • AI
    Alexandria Ivey
    Oct 31, 2025
    5.0
    Okay but the friessssss 🍟🍟
  • RD
    Reagan Dorrity
    Oct 23, 2025
    1.0
    I work as an Assistant manager in fast food, this is straight RIDICULOUS! I’ve waited 22 minutes at the speaker to order and STILL am the only reason I haven’t driven off is because I paid online which is suppose to get customers out FASTER! I called the store phone and of course rude and unprofessional. This is non sense this place needs a leader because obviously their management is understanding how to control a team and that falls on your GM, this is insane and should be taken care of don’t you run speed of service 13 cars drove off in 22 minutes imagine how much money you loose a day over nasty rude and unprofessionalism?
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Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at McDonald's on Ocilla Hwy in Fitzgerald, GA?

McDonald's is open from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:30 PM on Friday and Saturday.

When is the McDonald's drive-thru service available?

Drive-thru is open daily from 6:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Fridays and Saturdays.