Numerous reviews highlighted poor customer service, including lack of greetings, long wait times, and rude staff behavior.
Food Quality
Customers reported inconsistent food quality, with complaints about smoothies tasting diluted or like water, and issues with food freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash, contributing to a negative dining experience.
Operational Issues
Frequent complaints about the restaurant not opening on time, being out of stock on menu items, and poor handling of online orders.
Positive Experiences
Despite the negative feedback, some customers praised specific smoothies and food items, as well as positive interactions with certain staff members.
LD
Lesa Drummond
Oct 19, 2025
2.0
This was my first time here and I don’t think that I’ll be pushing to return. I’m big on receiving good customer service wherever I use my hard earned money.
There were 3 employees and It took my husband and I some time before we were greeted and or acknowledged.
The employees looked unhappy and uninterested to be working there and it showed in their services. There was one young lady who was making the smoothies etc with personal headphones on and hey an upsetting face as if she was angry.
The wait for longer than expected for our food.
AL
Ayindé Landrum
Oct 15, 2025
1.0
I had my second and possibly last smoothie there it taste like straight tapwater this location refuses to get milk and tried to call about the situation their phone is disconnected.
BB
Brittany
Oct 9, 2025
4.0
I ordered the Island Green smoothie and asked to sub banana for more mango, delicious! I’m actually happy they listened and really left the banana out. The flatbread was okay, but the bacon could’ve been a little crispier. Overall, good experience and great smoothie!
TE
Tab Eberhart
Sep 6, 2025
3.0
The workers are rude.. no type of customer service the bowl was good the place needs a good cleaning it kind of smells won’t be going back
TD
Tavia Davis
Aug 3, 2025
1.0
Came to the Fayetteville location because google advised they open a 8am. When I arrived, no one was here and the hours on the door showed they open at 9. I decided to wait since I was already here. One employee finally arrived at 8:43. It is now 9:10 and the store isn’t open. I pulled on the door and employee just looked at me. I tried calling the location’s phone for and update and it just goes to voicemail. This is unacceptable!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Fayetteville accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe in Fayetteville?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Can I order delivery from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available Monday to Thursday from 7:00 AM to 7:00 PM, Friday and Saturday from 7:00 AM to 6:00 PM, and Sunday from 8:00 AM to 8:30 PM.
What pickup options are available at Tropical Smoothie Cafe?
You can choose in-store pickup or curbside pickup with pickup hours from 7:00 AM to 8:00 PM Monday through Saturday, and from 8:30 AM to 8:00 PM on Sunday.
Is it possible to order ahead using an app or online for Tropical Smoothie Cafe in Fayetteville?
Yes, you can order ahead using the Tropical Smoothie Cafe app or online for in-cafe pickup, delivery, or curbside service.
What types of food and meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals including smoothies, wraps, flatbreads, bowls, salads, quesadillas, and various healthy and specialty beverages.
What payment options are accepted at Tropical Smoothie Cafe in Fayetteville?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The attire is casual, making it a relaxed dining experience.
What are some nearby places around Tropical Smoothie Cafe Fayetteville that I can visit before or after my meal?
Nearby places include Chipotle Mexican Grill for Tex-Mex dining, ALDI USA for grocery shopping, and Aspen Dental – Fayetteville for dental services.
Are there any nearby medical or optical services close to Tropical Smoothie Cafe in Fayetteville for convenience?
Yes, My Eyelab and Stanton Optical are nearby for vision care, and Piedmont Urgent Care provides urgent and public health services close to the cafe.
If I'm visiting Tropical Smoothie Cafe, where can I find automotive services nearby?
Nearby automotive services include Mavis Tires & Brakes, NTB Fayetteville, Discount Tire, and Got Tires for repairs, tire service, and automotive parts.