Food Quality
The food received high praise for its flavor and authenticity, particularly dishes like oxtail and jerk chicken, though some customers reported inconsistencies in quality.
Service Issues
While many reviews highlighted excellent service, there were notable complaints about rude staff and poor handling of customer concerns.
Atmosphere
The restaurant's ambiance was frequently described as inviting and lively, though some customers found the music too loud.
Pricing Concerns
Several customers felt that the prices were high relative to portion sizes and quality, with some expressing disappointment over value for money.