Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unresponsive to customer needs.
Food Quality
Many customers reported issues with food quality, including cold, old, or improperly prepared items, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary practices among staff.
Order Accuracy
Several reviews mentioned incorrect or incomplete orders, indicating a lack of attention to detail in fulfilling customer requests.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the ice cream offerings.
MC
Michelle Crawford
Dec 21, 2025
1.0
So customer service is definitely not a must or a priority at this location. Food was hot but the service was not!
MM
Mart M
Dec 2, 2025
1.0
We’ve been customers of this DQ for over 5 years, and the service at this particular location has been the worst of any Dairy Queen we’ve been to. I shared my experience with 5 or 6 of my neighbors and we all agreed it is unacceptable. Employees aren’t responsible and don’t seem to care about customers, and it shows in most visits.
If you are the owner: You may want to get in contact with one of us — I would welcome discuss this and I'm sure we would all be happy see improvements to our local DQ.
BM
Brenda Moody
Oct 26, 2025
3.0
Their chocolate dipping sauce for their ice cream seems to have been diluted the last five times that I’ve gone. It doesn’t even cover and create a good Chocolate crust. The standards are really getting low.
DC
Daniel Campbell
Oct 6, 2025
4.0
Quite, clean, and easy to get to.
TT
thegoldenchild
Sep 9, 2025
1.0
RUDE! i ordered a medium ice cream cone. they tried to hand me a melted cone that was lopsided, falling off the cone & looked like it sat for 5 minutes before i got to the window. Not to mention it was cuffed in the workers hands , no gloves, no napkin as a barrier. i asked the guy to remake it , he huffed & rolled his eyes. i politely pulled off . First & last time at this location.
What are the operating hours for Dairy Queen Grill & Chill located at 425 N Glynn St?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Fayetteville provide drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and offers booster seats for young kids.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer any modern amenities like free WiFi?
Yes, customer can enjoy free WiFi during their visit.
Where can I find Dairy Queen Grill & Chill in Fayetteville, GA?
Dairy Queen Grill & Chill is located at 425 N Glynn St, Fayetteville, GA 30214-1106, USA.
Are there other fast food or ice cream shops near Dairy Queen Grill & Chill Fayetteville?
Yes, nearby places include Mrs. Winner's Chicken & Biscuits and the Georgia Potato Factory, offering additional dining options close by.
What nearby attractions or stores can I visit along with Dairy Queen Grill & Chill?
Near Dairy Queen, you can visit Michaels Stores for arts and crafts, Harvest Thrift Store for unique finds, or stop by Groove Indoor Cycle if you're interested in fitness.
How can the nearby churches and community centers be useful for visitors of Dairy Queen Grill & Chill?
Visitors can attend services or community events at nearby places such as Owen Ministries, Enrichment Fellowship, or Harvest Community Church, providing cultural and community engagement options.