Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.9
790 reviews
5 stars
348
4 stars
221
3 stars
106
2 stars
31
1 star
84
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and unprofessional behavior.
Food Quality
Customers reported inconsistent food quality, with complaints about old or poorly prepared items, while some enjoyed the ice cream and specific menu items.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary practices by staff.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing items and incorrect preparations.
Closing Hours
Customers expressed frustration over inconsistent closing hours and staff refusing service before the posted closing time.
LH
Lizette Hernandez
Feb 9, 2026
1.0
Customer service is always low here.
Seems like they're doing something wrong with the chocolate sauce or are just being stingy about it. The ice cream cone I got was falling apart already and barely covered w chocolate. I asked for another and I was told "well the ice cream isn't set. It's early in the day so it's going to be soft ice cream" sounds lazy and like someone needs to show up 10 minutes before opening 🤧
BK
Baby Knine
Jan 30, 2026
1.0
This Dairy Queen says they close at 10 pm. I came through the drive through, at 9:54. 1/29. Open sign still lit up in the window as well. I was told over the speaker, “we close at 9:30” … just say you’re lazy. Who ever is managing and closing the store, the store closes at 10. Closing duties come after 10. Stop refusing customers and lying so you can start closing duties and go home sooner. It’s ridiculous. Stay true to the closing time on your business schedule or change it. I’m so tired of lazy closing staff deciding they can close a store whenever they feel like it and inconvenience customers. The owners need to fire this staff. SMH
MC
Michelle Crawford
Dec 21, 2025
1.0
So customer service is definitely not a must or a priority at this location. Food was hot but the service was not!
MM
Mart M
Dec 2, 2025
1.0
We’ve been customers of this DQ for over 5 years, and the service at this particular location has been the worst of any Dairy Queen we’ve been to. I shared my experience with 5 or 6 of my neighbors and we all agreed it is unacceptable. Employees aren’t responsible and don’t seem to care about customers, and it shows in most visits.
If you are the owner: You may want to get in contact with one of us — I would welcome discuss this and I'm sure we would all be happy see improvements to our local DQ.
BM
Brenda Moody
Oct 26, 2025
3.0
Their chocolate dipping sauce for their ice cream seems to have been diluted the last five times that I’ve gone. It doesn’t even cover and create a good Chocolate crust. The standards are really getting low.
What are the operating hours for Dairy Queen Grill & Chill located at 425 N Glynn St?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Fayetteville provide drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly, welcomes children, and offers booster seats for young kids.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer any modern amenities like free WiFi?
Yes, customer can enjoy free WiFi during their visit.
Where can I find Dairy Queen Grill & Chill in Fayetteville, GA?
Dairy Queen Grill & Chill is located at 425 N Glynn St, Fayetteville, GA 30214-1106, USA.
Are there other fast food or ice cream shops near Dairy Queen Grill & Chill Fayetteville?
Yes, nearby places include Mrs. Winner's Chicken & Biscuits and the Georgia Potato Factory, offering additional dining options close by.
What nearby attractions or stores can I visit along with Dairy Queen Grill & Chill?
Near Dairy Queen, you can visit Michaels Stores for arts and crafts, Harvest Thrift Store for unique finds, or stop by Groove Indoor Cycle if you're interested in fitness.
How can the nearby churches and community centers be useful for visitors of Dairy Queen Grill & Chill?
Visitors can attend services or community events at nearby places such as Owen Ministries, Enrichment Fellowship, or Harvest Community Church, providing cultural and community engagement options.
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Certified March 01, 2026Yext Knowledge Graph
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