Dairy Queen Grill & Chill

3.9
785 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
425 N Glynn St, Fayetteville, GA
30214-1106, United States

Hours

Reviews

3.9
785 reviews
5 stars
345
4 stars
221
3 stars
107
2 stars
31
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, leading to negative experiences.

Food Consistency

Many reviews highlighted issues with food quality, including cold or poorly prepared items, and inconsistent portion sizes.

Cleanliness

While some customers noted cleanliness, others reported dirty dining areas and unsanitary practices by staff.

Positive Experiences

Despite the negative feedback, several customers praised specific staff members for excellent service and enjoyed the ice cream offerings.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality of food and service received.
  • BM
    Brenda Moody
    Oct 26, 2025
    3.0
    Their chocolate dipping sauce for their ice cream seems to have been diluted the last five times that I’ve gone. It doesn’t even cover and create a good Chocolate crust. The standards are really getting low.
  • DC
    Daniel Campbell
    Oct 6, 2025
    4.0
    Quite, clean, and easy to get to.
  • TT
    thegoldenchild
    Sep 9, 2025
    1.0
    RUDE! i ordered a medium ice cream cone. they tried to hand me a melted cone that was lopsided, falling off the cone & looked like it sat for 5 minutes before i got to the window. Not to mention it was cuffed in the workers hands , no gloves, no napkin as a barrier. i asked the guy to remake it , he huffed & rolled his eyes. i politely pulled off . First & last time at this location.
  • RR
    Ri Ri
    Aug 4, 2025
    1.0
    When I entered the store, not a single employee greeted me; instead, they kept talking among themselves. Eventually, a young man came from the drive-thru to assist me he was very nice and manner able . Meanwhile, a foreign man came straight out of the restroom and began preparing ice cream without wearing gloves or washing his hands at the dessert station. Atp I was annoyed and disgusted so I left . This is not the first encounter at this location I will not return
  • TT
    Trisha-Ann
    Jul 18, 2025
    1.0
    I came to this Dairy Queen and had one of the worst experiences I’ve ever had. I ordered an orange cream shake, and instead of using the proper bottle of orange flavoring that was sitting right there, the manager an Indian guy scooped out some thick, chunky orange sauce from a used sundae cup and put it straight into both mine and my wife’s shakes. That’s not just lazy, it’s nasty. I don’t know what kind of standards y’all have here, but that was beyond unprofessional and honestly unacceptable.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Fayetteville offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill located at 425 N Glynn St?

The restaurant is open daily from 10:00 AM to 10:00 PM.