Chipotle Mexican Grill

Reviews

• TW

  tiffany williams

  3 days ago
  1.0
  Avoid this location. Staff is so unfriendly and super slow. Not a greeting or smile in sight. Just angry faces…perhaps because they have to work??? Walked in and the line was all the way back to the door. No sense of urgency from any of the three employees up front. And with a super long line, one the three went to the back and didn’t clime back out to help. Madness.
• CC

  Carol Cox

  Feb 16, 2026
  5.0
  I love the chicken bowl and I always ask for hard shell tacos on the side thank you so much fresh hot and delicious and so feeling
• ST

  Sandra Turner

  Feb 16, 2026
  1.0
  So I completely understand why this location constantly has terrible reviews. I order takeout. a bowl with chicken,rice, guac and additions. Get to the register to pay and show them my email that I get a free soda. Puts my food in the bag and a cup- you go to the drink dispenser and fill your own. I pull out my card to pay. Chipotle is expensive but not the $16 I just spent. I walk away and put my bag of food on a dining table. Reviewing my receipt The girl charges me for a drink. It doesn't come off as free. I asked her why was I charged and showed her the email. She said there should be a qr code. I don't see one. She looks and she doesn't either. She tells me I need to get it from the app. So I step back aside, then go towards the girl who originally took my order and began to ring me up before the other girl came and took over the register. She says yea. If you don't have a code Then you have to pay for it. I say well take it off my receipt. Now I'm back to register. She refunds me. I go back to grab my bag of food but the bag is open. I go right back to the register asking if any knows who'd gone in my bag. First girl says that she went back in my bag to retrieve the cup because I didn't pay for it. I'm 10 seconds away from crashing out. I'm like why would you go into someone's personal property without permission. She said because I had their property that didn't I didn't pay for. So you went in my bag to pull it out I asked again. I'm standing right in feint of you. Why didn't you just ask me to give it back? Register girl answer 'I don't know. You left it there anyone could've went in it. But it was you. You wasted your time to come around from your work area to go into a bag that you had no business with. She's still justifying her reason for going in my bag. I'm still questioning her choice. Why waste a cup, what are you going to do with it? Now 3 of us has touched it. All you're going to do is throw it away? She says, I didn't pay for it. I could've just gotten some ice or water right? No. Those are not the cups we use for water. I tell her since she ignored proper protocol. I want my food remade. She's now upset protesting that she didn't touch my food just the cup. I tell her, you opened my bag. You reached in. I don't want it. I want it remade. I give her the bag. She's still protesting saying look. It's still closed, I didn't go into your food. I still said to remake it. She opens it up and looks at me. Says again, you see, nothing touched. I say nothing. She asked, want kind of bowl do I want? I said the exact same as the one in your hand. She finishes, brings it to the register shows me that it's closed. Girl at the register rings me up. I tell her wait while I check my food. Yup. No meat. I told her I that I didn't have time to play games about my food and left. Don't bother here
• KC

  Kimi Culbreath

  Feb 14, 2026
  2.0
  Poor young man was struggling to keep up with the amount of customers and not one of the other employees came to help just walked right pass him with a line full of customers. I commend the young man for doing his absolute best despite not having any help. The company definitely need to put more line workers in place on busy days like Friday Saturday and Sunday
• DD

  DangerDoom

  Feb 2, 2026
  1.0
  terrible customer service nasty food. I ordered my food. Kept pushing my time back time after time after time again do not order here if you want to order your food, they’re nasty disgusting their customer service is terrible. Don’t order from here unless you wanna waste your money and have some big back behind the counter, eating your food