Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and dismissive behavior from staff, particularly management, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders or incomplete meals, indicating a consistent issue with order accuracy.
Food Quality
While some customers praised the freshness and taste of certain items, others complained about cold or old food being served.
Speed of Service
Several reviews noted slow service times, particularly during busy hours, with long waits in the drive-thru.
Staff Attitude
A recurring theme was the unprofessional attitude of staff, with many customers feeling ignored or treated poorly.
TG
Tayonia Gilmore
Nov 15, 2025
3.0
This location is the closest to my house and when I visit I usually don't have much issue. I visit the location today and ask for my usual with ranch salad dressing which I'm never charged for at any Wendy's. The manager told me a dollar and I went fumble for change then she comes back with the ranch rudely saying don't worry about it. I pull around got my dollar change to take it inside and tell her she needs to adjust her attitude or get out of working in the fast food industry. I'm still in the parking lot as I type this because who wants to spend their money where attitude is at. This may just be the same manager my son had an interview but instead of having the common courtesy to call to tell someone that they have hired who they needed they wasted his time and rudely told him they're not hiring. I just want to know where's that bubbly lady who used to work here that was professional fast and friendly with the short hair. They need her back or else I'll have to take my money to union city because this is ridiculous and employees looking at me with a nasty look. Theres no receipt and cheese fries are not full portion. How much cheese fries are? And you have an attitude and want to charge me for ranch. Get it together.
CC
Calii
Oct 13, 2025
1.0
I ordered a chocolate cold foam as my drink which comes with chocolate sauce and brownie batter. When I relayed this to the cashier she conferred with a coworker and told me, "it doesn't come with brownie batter unless you ask for it." You can easily see on the app what the ingredients the drink contains. I've also had this drink many times in a couple different states and never had to specifically request it. I said okay and left as it's useless to go back and forth with people in charge of your food. So now I'm stuck with a drink whose contents I'm unsure of since it's not what I ordered.
CG
Christeria Guilford
Sep 29, 2025
5.0
Great
JB
Jasmine B
Sep 19, 2025
1.0
ordered our food on the kiosk and waited over 25 minutes, I asked about a update on our food and when I walked up there they looked at me like i was crazy and told me to wait then when i asked again they acted like they didn't even know i had a order and was scrambling to find my order, then the manger proceeded to answer me with attitude like i'm the one who works at wendy's and the employees were also fussing over food
CD
C Dot
Sep 8, 2025
2.0
Just left here. I ordered a no. 1 double with a large fry. Received a number one single and medium fry. Too tired to go back smh
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairburn, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairburn, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (678) 489-5609.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jonesboro Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairburn, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours for the drive-thru at Wendy's in Fairburn, GA?
The drive-thru is open Monday through Saturday from 6:30 AM to 1:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does the Wendy's at 2210 Jonesboro Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's Fairburn offers delivery and takeout through their app and website, and also has a drive-thru and dine-in available.
How can I contact the Wendy's at 2210 Jonesboro Road with feedback or questions?
You can call (678) 489-5609 to reach this location directly or contact Wendy's Customer Care online via live chat, phone at 888-624-8140, or their satisfaction survey.
What payment methods are accepted at Wendy's in Fairburn?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find the menu and pricing for this Wendy's location?
Menu pricing and details can be viewed on the Wendy's official menu website or mobile app by selecting this location.
Are there other Wendy's or fast food options near this Wendy's in Fairburn?
Yes, there is another Wendy's nearby as well as competitors like McDonald's, Burger King, Taco Bell, and Chick-fil-A in the area, providing various fast food options.
What nearby places can I visit before or after dining at Wendy's on Jonesboro Road?
Nearby you can visit places like The City of Hope Ministries, Gilead Christian Church, and Heatherwood Baptist Church Riverdale if you are interested in religious organizations, or enjoy a meal at Mr Everything Cafe or Waffle House.
Is there public transit or a notable station near Wendy's Fairburn?
Yes, the Old National Station, which is a train station, is nearby and can help customers navigate to Wendy's or explore the area.
Are there local salons or fitness facilities near Wendy's at 2210 Jonesboro Road?
Yes, nearby beauty options include Pure Dior, Pro Nails Salon, and Kolors Hair Design Salon, and fitness enthusiasts can visit SHOCK Fitness Studio or Ladies Only Total Fitness - Riverdale.