Wendy's

3.4
212 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2210 Jonesboro Road, Fairburn, GA
30213, United States

Hours

Reviews

3.4
212 reviews
5 stars
82
4 stars
43
3 stars
24
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, particularly management, leading to a negative customer experience.

Order Accuracy

Many customers reported receiving incorrect orders or incomplete meals, indicating a consistent issue with order accuracy.

Food Quality

While some customers praised the freshness and taste of certain items, others complained about cold or old food being served.

Speed of Service

Several reviews noted slow service times, particularly during busy hours, with long waits in the drive-thru.

Staff Attitude

A recurring theme was the unprofessional attitude of staff, with many customers feeling ignored or treated poorly.
  • TG
    Tayonia Gilmore
    Nov 15, 2025
    3.0
    This location is the closest to my house and when I visit I usually don't have much issue. I visit the location today and ask for my usual with ranch salad dressing which I'm never charged for at any Wendy's. The manager told me a dollar and I went fumble for change then she comes back with the ranch rudely saying don't worry about it. I pull around got my dollar change to take it inside and tell her she needs to adjust her attitude or get out of working in the fast food industry. I'm still in the parking lot as I type this because who wants to spend their money where attitude is at. This may just be the same manager my son had an interview but instead of having the common courtesy to call to tell someone that they have hired who they needed they wasted his time and rudely told him they're not hiring. I just want to know where's that bubbly lady who used to work here that was professional fast and friendly with the short hair. They need her back or else I'll have to take my money to union city because this is ridiculous and employees looking at me with a nasty look. Theres no receipt and cheese fries are not full portion. How much cheese fries are? And you have an attitude and want to charge me for ranch. Get it together.
  • CC
    Calii
    Oct 13, 2025
    1.0
    I ordered a chocolate cold foam as my drink which comes with chocolate sauce and brownie batter. When I relayed this to the cashier she conferred with a coworker and told me, "it doesn't come with brownie batter unless you ask for it." You can easily see on the app what the ingredients the drink contains. I've also had this drink many times in a couple different states and never had to specifically request it. I said okay and left as it's useless to go back and forth with people in charge of your food. So now I'm stuck with a drink whose contents I'm unsure of since it's not what I ordered.
  • CG
    Christeria Guilford
    Sep 29, 2025
    5.0
    Great
  • JB
    Jasmine B
    Sep 19, 2025
    1.0
    ordered our food on the kiosk and waited over 25 minutes, I asked about a update on our food and when I walked up there they looked at me like i was crazy and told me to wait then when i asked again they acted like they didn't even know i had a order and was scrambling to find my order, then the manger proceeded to answer me with attitude like i'm the one who works at wendy's and the employees were also fussing over food
  • CD
    C Dot
    Sep 8, 2025
    2.0
    Just left here. I ordered a no. 1 double with a large fry. Received a number one single and medium fry. Too tired to go back smh

Frequently Asked Questions About Wendy's

Is Jonesboro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.