Wendy's

3.4
1914 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7835 Senoia Rd., Fairburn, GA
30213, United States

Hours

Reviews

3.4
1,914 reviews
5 stars
629
4 stars
420
3 stars
329
2 stars
185
1 star
351

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers report excellent service while others describe rude and unprofessional staff.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.

Wait Times

Numerous reviews mention long wait times for food, with some customers waiting over 30 minutes for their orders.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and unkempt dining areas.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
  • LA
    Leonardo Acosta
    Nov 2, 2025
    5.0
    Nice place, kind people
  • EH
    E Hooker
    Oct 28, 2025
    5.0
    Drive thru crew was to notch! Very upbeat for the time of night that I visited this location.
  • DB
    David Bellino
    Oct 19, 2025
    1.0
    1 person in front of me. 10 minutes waiting for an order to be taken. After they took her order because I was still ignored, I finally had to say out loud CAN I PLEASE GET JUST A #8 SANDWICH? They are only taking care of drive up. I’m still waiting for my sandwich 10 minutes later. 4 people were here together before me got served more than 10 minutes apart. 20 minutes to get a sandwich. I could not find what I wanted on your kiosk. I walked up to it two times to try to order so I would get faster service. Ridiculous. I tried to put in a complaint on their contact customer service 3xs. It kept tell me to enter the rest location. I put in the info from the receipt3xs! I guess neither restaurant nor corporate has their act together. I haven’t been to a Wendy’s in at least a decade. I doubt I’ll be visiting a Wendy’s again. Fairburn,GA Senoia rd My wife said the bathroom was dirty.
  • AH
    Alex Hamlyn
    Oct 16, 2025
    1.0
    This is by far the most incompetent Wendy's. I've placed roughly 30 to 40 orders in 2 years, and maybe 2 of the orders have been correct. I'm always given someone else's order, or half of my order is missing. I will repeat my order at the order screen, and then again at the pay window. Once i pick up my order, I'm always asked to pull forward, after given the wrong order of course, and will state again, will you please make sure xyz is in the bag. After waiting another 5 mins, I have to get out of my car and go inside, and again ask for the very simple condiment item. Why is it so difficult for this location to excel is basic fast food etiquette.
  • EE
    E E
    Oct 7, 2025
    1.0
    Ordered pretty simple order tonight through door dash 2 spicy chicken sandwiches and medium fries. Order was sealed when delivered by dasher got to my room opened and was missing the fries I was charged for. Should have checked once received shame 3 items were too difficult to place in the same bag thanks for the Ketchup packets 🙄

Frequently Asked Questions About Wendy's

Is Fairburn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.