Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; some customers report excellent service while others describe rude and unprofessional staff.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor communication regarding their orders.
Wait Times
Numerous reviews mention long wait times for food, with some customers waiting over 30 minutes for their orders.
Cleanliness
While some customers noted cleanliness, others reported dirty bathrooms and unkempt dining areas.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
LA
Leonardo Acosta
Nov 2, 2025
5.0
Nice place, kind people
EH
E Hooker
Oct 28, 2025
5.0
Drive thru crew was to notch! Very upbeat for the time of night that I visited this location.
DB
David Bellino
Oct 19, 2025
1.0
1 person in front of me. 10 minutes waiting for an order to be taken. After they took her order because I was still ignored, I finally had to say out loud CAN I PLEASE GET JUST A #8 SANDWICH? They are only taking care of drive up. I’m still waiting for my sandwich 10 minutes later. 4 people were here together before me got served more than 10 minutes apart. 20 minutes to get a sandwich. I could not find what I wanted on your kiosk. I walked up to it two times to try to order so I would get faster service. Ridiculous. I tried to put in a complaint on their contact customer service 3xs. It kept tell me to enter the rest location. I put in the info from the receipt3xs! I guess neither restaurant nor corporate has their act together. I haven’t been to a Wendy’s in at least a decade. I doubt I’ll be visiting a Wendy’s again. Fairburn,GA Senoia rd
My wife said the bathroom was dirty.
AH
Alex Hamlyn
Oct 16, 2025
1.0
This is by far the most incompetent Wendy's. I've placed roughly 30 to 40 orders in 2 years, and maybe 2 of the orders have been correct. I'm always given someone else's order, or half of my order is missing. I will repeat my order at the order screen, and then again at the pay window. Once i pick up my order, I'm always asked to pull forward, after given the wrong order of course, and will state again, will you please make sure xyz is in the bag. After waiting another 5 mins, I have to get out of my car and go inside, and again ask for the very simple condiment item. Why is it so difficult for this location to excel is basic fast food etiquette.
EE
E E
Oct 7, 2025
1.0
Ordered pretty simple order tonight through door dash 2 spicy chicken sandwiches and medium fries. Order was sealed when delivered by dasher got to my room opened and was missing the fries I was charged for. Should have checked once received shame 3 items were too difficult to place in the same bag thanks for the Ketchup packets 🙄
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairburn, GA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairburn, GA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (770) 969-4608.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Fairburn Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairburn, GA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's in Fairburn, GA?
The drive-thru is open Monday to Thursday from 6:30 AM to 1:00 AM, Friday and Saturday from 6:30 AM to 2:00 AM, and Sunday from 7:00 AM to 1:00 AM.
Does Wendy's in Fairburn serve breakfast?
Yes, this location serves breakfast with various combos and sandwiches available via their app or website.
Can I order Wendy's food online or through a mobile app?
Yes, you can place orders using the Wendy's app or online at order.wendys.com for delivery, pick-up, or dine-in.
What payment options are accepted at Wendy's in Fairburn?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Fairburn for questions or feedback?
You can call (770) 969-4608, reach customer care at 888-624-8140, or provide feedback via Wendy's Customer Satisfaction Survey online.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-restaurant, online, or at various retailers, and balances can be checked online.
Is Wendy's in Fairburn still open during current times?
Yes, this Wendy's location remains open to serve customers daily through dine-in, drive-thru, and delivery.
What hotels are located near Wendy's in Fairburn?
Nearby hotels include Comfort Inn & Suites Fairburn - Atlanta Southwest, Country Inn & Suites Fairburn, Comfort Inn and Suites, Country Inn & Suites By Radisson, and Best Western Plus Fairburn-Atlanta Southwest, great for travelers looking for accommodation close to the restaurant.
What other fast food restaurants are near Wendy's in Fairburn?
McDonald's, Chick-fil-A, Zaxby's Chicken Fingers & Buffalo Wings, and another Wendy's are nearby, giving customers multiple dining options in the area.
What other amenities are close to Wendy's in Fairburn?
Nearby amenities include RaceTrac gas station and convenience store, Senoia Laundromat, Amazon Locker locations, Shell gas station, Dunkin' coffee shop, and various professional services, useful for customers combining errands with a meal.