Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fairburn Subway® Restaurant at 8420 Senoia Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some customers praised friendly and attentive staff, others reported rude and unprofessional behavior from management.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there were complaints about portion sizes and inconsistencies in sandwich preparation.
Cleanliness
The restaurant is frequently noted for its cleanliness, with several reviews highlighting a well-maintained environment.
Management Issues
Several reviews indicate dissatisfaction with new management, particularly regarding coupon policies and staff communication.
Overall Experience
While some customers had positive experiences and plan to return, others expressed disappointment and indicated they would not return due to poor service and food quality.
CW
Cookie Wright
Nov 12, 2025
5.0
The best sandwich from subway I have ever tasted! Ham & Turkey with provolone on cheese herb bread! Friendly fast service. FRESH BAKED BREAD!!!! My friends all agreed best sandwich EVER!!! Courteous, friendly staff. You have gained a new customer. Thank you for my service today.
WR
Whitney Rodriguez
Sep 14, 2025
5.0
Fast and friendly service, great food! Wide variety of options to choose from with toppings!
CJ
C Jones
Sep 6, 2025
1.0
Customer Service Complaint Report
Date: September 3, 202
Subject: Poor Customer Service and Unprofessional and Rude.
I am leaving me review to formally report a highly disappointing experience I had at your subway location on September 3, 2025. The conduct of the staff, particularly the manager, was unprofessional, rude, and unacceptable.
Upon placing my order, I attempted to use a coupon that I had. The manager responded very abruptly and became extremely short and dismissive when I mentioned the coupon. He listed only three sandwiches that could be used with the coupon, which was inaccurate as I have experienced at other Subway locations where the coupon was valid for any sandwich.
After fixing my sandwich, he placed three pieces of meat on a large, thick hoagie bun. I explained that I did not want the sandwich because of his rude , very little food on the sandwich and disrespectful attitude. Despite my decision, he insisted I purchase the sandwich after I told him I will take my business elsewhere and told me, "Don’t ever come back to this store again," which I found to be both unprofessional and hostile.
His behavior was dismissive, nasty, and completely lacked the courtesy expected in customer service. This experience has left me very dissatisfied and disappointed with your brand’s customer care standards.
Customer respect and professionalism should be a priority, and I trust anybody who cares about customer service where you giving them your money 💴 and this manager cares about nothing please don’t give this location your money. They don’t deserve your business!
What are the operating hours of Subway at Shops at Old Campbell in Fairburn, GA?
Subway at Shops at Old Campbell is open daily from 8:30 AM to 9:30 PM.
Does this Subway location offer delivery or curbside pickup?
Yes, this Subway offers both curbside pickup and delivery services for your convenience.
What types of meals can I get at Subway in Fairburn?
They serve breakfast, lunch, and dinner with menu options including Footlongs, 6-inch sandwiches, wraps, and salads.
Can I dine inside the Subway restaurant at Shops at Old Campbell?
Yes, this Subway location offers dine-in service along with takeout and drive-through options.
Does Subway at 8420 Senoia Road provide catering services?
This Subway location does not offer catering services.
Where exactly is Subway located in Fairburn, GA?
Subway is located at 8420 Senoia Road, Suite 107, in the Shops at Old Campbell, Fairburn, GA 30213.
How can I order food from Subway at this Fairburn location online?
You can order online or via the Subway app through their menu page: https://subway.com/en-us/restaurant/47363-0/menu
Are there other restaurants or shops near Subway at Shops at Old Campbell where I can visit?
Yes, nearby you will find Rubello's Pizza & Bar, Big Momma Kitchen & Sweet Cake bakery, and The Dining Experience diner, perfect for exploring different dining options before or after your Subway visit.
What nearby places can help with errands like laundry or banking when visiting Subway?
You can visit Fairburn Laundry Mat for laundry services and Fidely Bank or Ameris Bank for banking needs, all conveniently close to Subway at Shops at Old Campbell.
Are there any fitness or beauty salons near Subway where I can relax or work out?
Nearby you will find Prettie Coiffure Salon Studio and Chaos and Nail Art for beauty treatments, as well as Workout Anytime and The Gym 24/7 Fitness for gym and fitness activities.