Business Details
About
Mexican Restaurant
Chipotle Fairburn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
750 reviews
5 stars
160
4 stars
70
3 stars
56
2 stars
67
1 star
397
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, lack of attention, and dismissive attitudes towards customers.
Food Availability
Customers frequently reported that the location was out of various menu items, including staples like rice, chicken, and guacamole, leading to frustration.
Cleanliness
The restaurant was often described as dirty and unkempt, with complaints about unsanitary conditions affecting the dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and inconsistent portion sizes, contributing to dissatisfaction.
Management Issues
Reviews indicated a lack of effective management, with calls for new leadership due to ongoing operational problems and poor staff performance.
- PBPreston Butler5 days ago5.0Friendly staff. Fresh food
- RMRylen McCraryJan 4, 20261.0The chipotle was very dirty and they did not have any fajita veggies or salad or salad dressing. This is a common occurrence at this chipotle.
- FBFrank BennettDec 30, 20251.0My family wanted to drink water along with our meal. They refused to give us courtesy cups for water. We had to purchase a drink cup or bottled water. Very discourteous and unprofessional.
- JHJarquavion HartDec 28, 20252.0Every time I visit this location, I experience issues. This time, I placed my order and didn’t check it until I got home. My chips were completely soggy, I was overcharged for the second time, and I was charged twice for guacamole — both as a side and in the bowl — yet I only received it on the side. On top of that, instead of a proper portion of guacamole, they gave me a whole avocado in the cup. The quality and consistency here are very disappointing, and I would like this issue addressed
- RBR BNov 25, 20251.0This location is horrible. My husband ordered a steak burrito bowl, chips, and salsa and was refused a cup of water to go with his meal. He was told they don't allow people cups of water any longer and he'd need to pay for a soda, tea, or bottle of water. We drink water with meals to avoid sugar. The bottled water only idea is horrible for the environment. When a customer pays over $15, they should not be refused a cup of water. VERY unprofessional and insulting to customers. That is setting aside how long it takes them to process a line in a timely manner on a routine basis. The work ethic is not there. On the flip side, at least the chips were well salted that day.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill in Fairburn?
Chipotle Mexican Grill in Fairburn is a fast-casual Mexican restaurant chain known for its customizable menu including burritos, bowls, quesadillas, tacos, and salads.
Where is Chipotle Mexican Grill located in Fairburn, GA?
It is located at 8045 Senoia Rd, Fairburn, GA 30213, USA.
What are the opening hours of Chipotle Mexican Grill in Fairburn?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Fairburn offer online ordering?
Yes, customers can order online via their official website or the Chipotle app using provided links.
How does Chipotle ensure the quality and sourcing of their food?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients without artificial additives.
How can I contact Chipotle Mexican Grill in Fairburn for inquiries?
You can email GA.4135.Fairburn@chipotle.com or call +1 770-892-0162 for any inquiries.
Are there other dining options near Chipotle Mexican Grill in Fairburn?
Yes, nearby dining options include Firehouse Subs Fairburn, Shane’s Rib Shack, Chick-fil-A, Golden Krust Caribbean Restaurant, Moe’s Southwest Grill, Jersey Mike's Subs, IHOP, and Cracker Barrel Old Country Store.
What mobile phone stores are located near Chipotle Mexican Grill in Fairburn?
Nearby mobile phone stores include Victra — Verizon Authorized Retailer, Verizon, AT&T Store, and T-Mobile.
What recreational or shopping spots can customers visit near Chipotle Fairburn?
Customers can visit Peachtree Lake for outdoor recreation and Tractor Supply Co. or Sherwin-Williams for retail and home improvement needs nearby.
Are there wellness or personal care services near Chipotle Mexican Grill in Fairburn?
Yes, Diamond Nails and Spa offers beauty salon and spa services, while Piedmont Urgent Care provides health and medical care nearby.