McDonald's

3.2
915 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5109 Washington Road, Evans, GA
30809, United States

Hours

Reviews

3.2
915 reviews
5 stars
291
4 stars
170
3 stars
123
2 stars
84
1 star
247

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor attention to customer requests.

Food Quality

Several customers complained about cold or stale food, with specific mentions of fries being old and sandwiches not being fresh.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers experiencing rude or dismissive behavior.

Cleanliness

While some customers noted cleanliness in the restaurant, others pointed out unsanitary conditions and poor food handling practices.
  • ET
    Eric Tharp
    Nov 12, 2025
    1.0
    HORRIBLE IS ALL I CAN SAY. Ordered a #9 ( 2 cheeseburger meal ) medium with a sweet tea. I’m asked to go park in spot 1. Food comes out and the guy said #9 edited with no onions or pickles. I said no it wasn’t edited it was just a. #9 all the way that’s it. He goes to get it “fixed”. Brings it back same exact way. I took my pathetic food and drove off. The guy that brought it out had no ambition whatsoever. Fries were cold and the tea was hot. Best thing about this McDonald’s is the Wendy’s next door is almost ready.
  • CB
    Chris Back
    Nov 9, 2025
    1.0
    Came through ordered paid and got my drinks in the first 90 seconds after that I waited about 12 minutes to get my food after they directed me to one of the spots in the Reserve section for the drive-through. ridiculous
  • JJ
    jsalyer
    Nov 4, 2025
    1.0
    Consistently bad service and food. Never had a fully cooked fry from this McDonalds.
  • JB
    Janell Bleau
    Oct 27, 2025
    5.0
    I've never been to a McDonald's so impressive. From cleanliness, to service, to quality of food, all 10/10. My family of 5 ordered 5 separate meals and we had them in our hands, hot & fresh, in under 6 minutes inside. That is incredibly impressive and I truly can't express that enough. An incredible experience for my family and I, and I truly appreciate this establishment!
  • RU
    Ryzwan Uddin
    Oct 13, 2025
    1.0
    Note to self and everyone else, Do NOT get their Coffee in the Morning time. They tried charging me for a Cappuccino so I went in and gotten a Frappe because that is what I ordered. These Drive Thru Employees need to get better at hearing. When I went in to get my Frappe, I asked for a Frappe not a Cappuccino so then They spent 10 minutes talking to each other about some drama, then came to me and said “my bad I forgot” then she started blending it, then it was “I need to blend it again” then after 3 more minutes I got my Frappe without paying. It didn’t end there, I got to my car and took a sip, I should’ve gotten my refund because they basically just put water in there with food coloring and slapped some whip cream on there and some caramel and handed it to me. Don’t know what the shake machine is there for, they were just playing with it while messing up my drink. This is the FIRST TIME I go to this McDonalds in the Morning and usually in the afternoon they are on top of everything and they don’t mess up or have drunken / high employees on the Drive Thru Intercom. There was another customer next to me who was waiting longer inside of the restaurant and they just got to him as I was leaving, might as well install a sleeping area for these employees, these guys don’t need it since they sleep in the kitchen anyway. DO BETTER, MCDONALDS. FIND BETTER EMPLOYEES WHO DON’T DANCE AND RUN THEIR MOUTHS WHILE THEY MESS UP OTHER’S FOOD.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5109 Washington Road, Evans, GA?

McDonald's is open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery services are available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.