McDonald's

3.4
1668 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4264 Washington Road, Evans, GA
30809, United States

Hours

Reviews

3.4
1,668 reviews
5 stars
557
4 stars
343
3 stars
271
2 stars
151
1 star
346

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Food Quality

There were numerous complaints about food quality, including cold or improperly prepared items, and some customers noted that the food was not as good as it used to be.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the restrooms and play areas, which detracted from the overall experience.

Staff Attitude

Customer service experiences varied widely; while some staff were praised for being friendly and helpful, others were described as rude or indifferent.

Drive-Thru Experience

The drive-thru was often prioritized over in-store customers, leading to dissatisfaction among those dining in.
  • BB
    Billy
    5 days ago
    1.0
    Every single time I go to the McDonald’s there are issues. It is definitely the worst McDonald’s in the Evans Augusta, Georgia area The last couple times I have gone they literally tell me to pull up through the drive-through. They are trying to to pretend like their drive-through times are fast but all they’re doing is pulling people forward. They have no idea what orders are handing out when they do this and the last two times I have been forgotten about. I’ve had to go inside because they were never gonna come back outside. Last night at this particular location on the 18th I went back in to get my order because they forgot to bring it to me and then forgot a sandwich inside my order. When I told them they forgot they had an attitude about it, threw the sandwich in a bag and threw it on the counter and walked away. The manager there last night had no control of her staff. There were so many workers in there, but nobody was working in sync with each other. It was a chaotic mess. I work in customer service so I don’t normally like to complain because I know things happen but this is on a regular at this location
  • EB
    Elle Bee
    Nov 1, 2025
    4.0
    McDonald's isn't my go-to fast food restaurant, but I needed to feed a kid quickly the other day, and this was a nearby location for an inexpensive snack meal. I will say that the setup here reminds me a little of Chick-fil-A. There aren't people helping you at the drive thru, but there are two lanes to expedite service. It's not as fast as Chick-fil-A, but I felt that it somewhat helped to speed things along. That's all I really have to offer. If you have ever eaten at a McDonald's, you know what you're getting. I will say, though, that the overall appearance of the chicken sandwich also reminds me of Chick-fil-A. It certainly isn't the same quality, but it's an affordable alternative if you're in a hurry! Pictures include a standard hamburger and chicken sandwich.
  • LM
    Lizzie Moore
    Oct 22, 2025
    1.0
    I stop here about 3 times a week, but every single time I need to get my ice coffee remade. I know they CAN do it right which is one of the only reasons I still dine here. The managers are great as well as all the customer facing employees but there's something about whoever makes the mccafé drinks, they either hate their job or people in general. It is absolutely infuriating that when you go to the drive thru you still have to go inside to get your drink remade due to it tasting putrid. Again I know that they CAN make the iced coffee correctly, they just DON'T. its a waste of everyone's time and the restaurant resources to have to make drinks over knowing it could have been good the first time.
  • LW
    Larry Wilson
    Oct 19, 2025
    3.0
    Always a gamble on service and the food
  • CB
    Charles Burdette
    Oct 11, 2025
    5.0
    Went for a classic kid's birthday party. The staff was amazing. Turned out to be a great place for this type of event. I had no idea that there is a dedicated regional party planner for all McDonald's. Great value for what you pay.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location in Evans, GA?

This McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

What are the delivery hours for McDonald's on Fridays and Saturdays?

Delivery is available from 5:00 AM until 12:50 AM on Fridays and Saturdays at this location.