Chipotle Mexican Grill

Reviews

• KB

  Kesha Beausejour

  3 days ago
  5.0
  No problems with my food. Tasted good and customer service was good as well.
• LM

  Lisa Medders

  Feb 18, 2026
  2.0
  I had a very disappointing experience at this Chipotle location. From the moment I walked in, the restaurant was noticeably dirty. The doors were dirty, most of the tables were dirty, and we actually had to wipe down our own table to sit. I understand busy rushes, but there were several employees working and someone could have easily taken a few minutes to clean the dining area. The staff was also extremely rude. The young lady at the register argued with me about what I ordered. I am vegetarian and I know exactly what I asked for. I ordered chips and a side of queso, but she gave me chips with salsa. When I told her I did not order salsa and that I ordered queso, she insisted that I was wrong and continued to argue instead of simply apologizing or correcting the mistake. A manager eventually came over, and I explained that arguing with a customer is completely inappropriate. They did refund my money, but then recharged me more afterward, which was frustrating. This whole situation could have been handled so much better with basic customer service and respect. On top of that, they were almost out of rice, and when I asked about fresh rice that I could see sitting nearby, they acted like it was a huge inconvenience. There was barely enough rice to complete my bowl. Overall, the cleanliness, attitude, and service were unacceptable. I will not be returning to this location.
• KS

  Kurt Schadewald

  Feb 8, 2026
  5.0
  Always love Chipotle. Did a great job preparing the food. Service was excellent. Food tasted great. Only downside was, there was no ice for the drinks. You had to ask for ice at the counter. Wish they would lower the prices a bit too.
• JD

  Jade Douglas

  Feb 7, 2026
  3.0
  First off I want to say it speaks volumes that I would much rather drive to the Province Way location than to go to Robert C Daniel pkwy for so many reasons but today’s review is about this location specifically. Me and my sister went into the location yesterday as we are obsessed with the bowls. The ingredients were definitely amazing but I was slightly disappointed by a few team members. The only reason why there are stars at all is due to the amazing Jason. He was great. Had great customer service, really personable and attentive. And he fixed the solution caused by the young lady at the register who just didn’t seem all there that day possibly new. She rang up my order incorrectly, passed me the wrong size chips, and just didn’t seem very helpful. Jason had to assist her and was scolded by a manager that came from the abyss of gossiping with other teammates. Who even then weren’t helping Jason on the line, even though it was just me and my sister. So I just want to say I appreciate Jason for making this experience a good one and keeping my faith in Chipotle. But you guys should really train your staff on being there for the people not just the customers but the folks that work for you all as well. Jason was great & somehow it seemed like he got in trouble for helping me when the cashier should’ve been replaced and retrained to avoid other folks from having to step in for her. Food was great. Thanks again Jason!!
• NH

  name here

  Jan 28, 2026
  3.0
  Edit: Changing review went again on 2/12 and they were cheap on the ingredients. It was still fresh though. Original: Food was fresh and they weren’t cheap with the ingredients. I can’t ask for anymore from a chipotle

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