Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative overall experience.
Food Quality
Many reviews mentioned poor food quality, including items being cold, overcooked, or missing ingredients.
Cleanliness and Maintenance
While some customers noted cleanliness, others pointed out issues like a dirty environment and broken equipment.
Staff Performance
Feedback varied on staff performance, with some praising new employees for their friendliness, while others criticized lack of training and motivation.