Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Arby’s didn’t put anything on my burger left out the sauce the pickles and the buns was the wrong one and yeah
MF
Matthew Ferrell
Apr 15, 2026
5.0
Fast fresh and friendly
SR
Singbard Ringang
Apr 10, 2026
2.0
Less food more money. Foods not worth the price.
DP
diana pearce
Mar 28, 2026
5.0
Great for late night stop but dont get in a hurry. They are pretty slow at night. But they have awesome peach rolls
JC
Johnny Chimpo
Mar 21, 2026
3.0
A breathtaking case study in operational negligence. My recent visit to this Arby’s revealed a staff so deeply committed to apathy that it borders on performance art. Upon arriving at the front counter, I was subjected to a wall of profound, unbroken silence. The team treated my presence not as a patron to be served, but as an inconvenient optical illusion to be aggressively ignored. The absolute pinnacle of this failure was the manager on duty, who breezed directly past me, successfully avoiding eye contact with the kind of practiced dedication usually reserved for dodging a subpoena.
The sole thread preventing this establishment from completely unraveling is an employee named Jesse. Despite being stationed elsewhere and actively engaged in his own duties, Jesse was forced to abandon his post simply because his colleagues—and glaringly, his leadership—lacked the basic cognitive reflex to acknowledge a human being at the register. He stepped up and handled my order with a level of crisp efficiency and courtesy that made the surrounding incompetence all the more jarring.
Fascinatingly, the first and only syllables uttered by the rest of the crew were a hollow "have a good day" from one team member as my order was finally pushed across the counter. While I note the parting platitude, a scripted farewell does not absolve a systemic failure of fundamental hospitality.
A direct note to franchise ownership: Jesse is the solitary pillar keeping your front-of-house operations from collapsing into total farce. He is carrying your team's profound inadequacies on his back and deserves immediate recognition for doing the work of multiple people, including his manager's. As for the remainder of the staff on duty, I strongly recommend a ground-up retraining program—perhaps beginning with the radical concept that customers actually exist.
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Certified April 26, 2026Yext Knowledge Graph
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