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McDonald's

3.5
(1329 reviews)

Business Details

300 Elbert St, Elberton, GA
30635, United States
(706) 213-1010
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 Elbert St, Elberton, GA
30635, United States

Hours

Reviews

3.5
1,329 reviews
5 stars
462
4 stars
291
3 stars
239
2 stars
108
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or incorrect items being common.

Customer Service

While some employees received praise for their friendliness, many reviews highlighted rude or unhelpful staff, contributing to a negative experience.

Management Problems

Several reviews pointed to poor management and staffing issues, with claims of disorganization and lack of accountability among employees.
  • AF
    adam floyd
    Feb 10, 2026
    5.0
    Great inside customer service. 10/10 food was excellent as well.
  • DG
    Dylan Gary
    Feb 6, 2026
    1.0
    Not gonna lie this is the third time I got a Mcdouble meal deal and didn’t get my 4 piece nuggets. I think their doing it on purpose to be honest. Be careful ordering from here
  • SB
    Shane Benson
    Feb 6, 2026
    1.0
    I wouldn't know how the food was because whoever was behind the counter just kept walking away from me and other customers. Perfect customer service or not. Seems about right. Next time ill just keep on going. Absolute waste of time.
  • MR
    Michael Rosemond
    Jan 28, 2026
    1.0
    Young lady who helped me was awesome :). But Brian absolutely needs more training. I had to go back to this location twice and the order still was not prepared correctly. After an initial customer complaint you would think efforts would be made to correct mistake on second chance. But, nope, not Brian. I ended up asking for a refund because by me having to go back again and the burger looking exactly the same as the first one I took back, it was comical. Yes, I’m partially to blame for not checking again.
  • AB
    Andrew Bittner
    Jan 22, 2026
    1.0
    They will scam you. I placed an order on the app and went to the drive through to pick it up. They tell me their system is down but “no worries“ I won’t be charged. I was charged…for NOTHING! A week later I am still trying to get my money put back in my account, with no success. I live 9 hours away and they say I have to go to the store to get reimbursed! Don’t try to use your app at this location! In fact, maybe just don’t go there at all!!! And don’t waste your time with contacting corporate! They will make promises to fix the situation, promise to get right back to you and then just blow you off!

Frequently Asked Questions About McDonald's

What are the regular in-restaurant hours for this McDonald's location?

This McDonald's in Elberton, GA is open daily from 4:30 AM to midnight.

What are the drive-thru hours for this McDonald's?

The drive-thru is open daily from 4:30 AM until 2:00 AM the next day.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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